Reviews (550)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, which automates order imports and tracking updates. They appreciate the competitive shipping rates and the ability to compare prices across carriers, as well as the efficient label printing and bulk shipping features. The responsive and helpful customer support, pay-per-label pricing without a monthly subscription, and support for international shipping are also key benefits highlighted by users.

Edited April 26, 2018

Shippo works well for all of our shipping needs.

Socialite Beauty
Canada
Over 1 year using the app
February 4, 2024

Grand rates and easy to navigate!

Olympia Vintage Collective
United States
5 months using the app
Shippo replied February 6, 2024

Hello,

Thank you for your review! We're glad to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

November 24, 2015

Seriously awesome! I have been trying to find a way to create return labels and make the return process easier. THIS is definitely the way. You can include a return label with the order, and it will only charge you if it gets scanner. Better packing slips too! Shopify includes unnecessary information on the packing slip. Shippo makes it clean and simple and anything can be customized. Support responds within literally 5 minutes (even during holidays). Impressive. Thumbs up!

Spiked Pearl
United States
Over 1 year using the app
November 28, 2016

So far shippo has been great, the USPS rates are low and i love how i can print labels, packing slips and email customer their tracking # all on one platform! We love it at sajnaturalbeauty.com

Saj Natural Beauty
United States
Over 1 year using the app
November 2, 2017

Super happy with Shippo, the app does what it's supposed to, and every experience with the customer support has been a productive and positive interaction. I've had crappy experiences with a few other app developers, but Shippo isn't one of them and I'm happy to share my experience and hope others have a similar experience. =)

Vegansupply Ca
Canada
Over 1 year using the app
March 28, 2022

Our company CycloneInks.com uses Shippo exclusively for all of our shipping needs! Overall they are a great business partner! As with any partner or tool in your business, there is always room for improvement. That is the only reason we left only 4-Stars....They are not perfect, nor is any business, and there can be improvements that could make them even better!

Cyclone Inks
United States
Over 1 year using the app
August 1, 2018

Shippo has worked well for us when we need to ship an order that wasn't placed directly from our website's Shopify store. Easy to work and quick. We did have a few issues that were quickly resolved by the Shippo Help crew. They were very responsive and even helped take care of a problem that had more to do with our computer system than the Shippo app. Definitely would recommend Shippo.

Usbells
United States
Over 1 year using the app
April 7, 2017

We used to love shippo, works well with DHL.

But integration with UPS is quite bad and customers service is not helpful at all.

Woodstone
United States
Over 1 year using the app
September 12, 2016

This is a must if you are a self-fulfiller! We've been using it here everyday at https://www.ibsformula.com since we got our IBS Formula store up and running.

Ibs Formula
United States
Over 1 year using the app
August 21, 2018

Been using them for over a year and it works great for US domestic USPS shipments. Their DHL rates are not bad either for international. Any questions we had customer support always answered in a timely manner.

Vrge
United States
Over 1 year using the app