Reviews (536)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational efficiency.

October 12, 2015

Great app and a helpful support team. I would definitely recommend it.

Heat Hot Sauce Shop
United States
About 1 year using the app
April 27, 2017

Worst app ever. The app keeps returning errors and does not save settings. This is a horrible app. A complete waste of time.

Dante Labs
United States
About 1 year using the app
September 1, 2016

pretty good apart from it costs more than other 3rd party senders

Pukkamate
United Kingdom
About 1 year using the app
May 10, 2016

Shippo is great! We get the best shipping rates and we're also able to print the labels within seconds! The customer support is available all the time and respond extremely fast resolving any issues or questions you might have!

Free Life Christian Apparel
United States
About 1 year using the app
October 2, 2017

Great fast customer service and help.

Wakesurf Edge
United States
About 1 year using the app
Edited June 22, 2015

Good shipping app. Been using it since I started my website. For now I only use USPS but other options are there if I need them. UPDATE: The Support team has helped me figure out what was going on with the pricing on my end. Thanks Shippo.

21shirtsformen
United States
About 1 year using the app
January 16, 2017

Great app and useful for our site.

Paulskiartstore
United States
About 1 year using the app
July 28, 2015

This app has cut down on the amount of time our shipping team needs to get the product to our valuable customers. The shipments are done faster and easier and looks more professional. We are very happy with this app and support they have provided. Thank you!

Just One Africa
United States
12 months using the app
April 2, 2016

This is an awesome app. Transitioning from Etsy to Shopify was a struggle, and shippo made fulfilling orders a million times easier. We love it.

Soco Fragrance
United States
12 months using the app
December 3, 2016

Super easy to use no issues at all.

Nextlevelhearing
United States
12 months using the app