Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and seamless integration with Shopify. It's praised for time-saving features like automatic tracking updates and bulk label creation. The app supports thermal label printers and simplifies international shipping by pulling product information for custom forms. Merchants also value the return labels feature, which only charges when used, and some report better rates than Shopify's own shipping rates.

Edited February 12, 2020

We've been using Shippo for over 3 years now and average over 500 purchased labels/month. When I submit a help ticket, support responds within hours. Give your staff a raise Shippo!

Auto Medals
United States
About 4 years using the app
October 9, 2020

I have used Shippo for several months now and they are an integral part of my business operations. The app is smooth, provides an array of discount carrier prices, and is very easy to use. Their customer service is great and they are open to improvement. I wouldn't pick a different shipping app!

United States
Over 1 year using the app
October 23, 2018

Excellent app and customer service! Inexpensive shipping rates and easy to navigate interface is a plus :)

LED Grow Lights Depot
United States
Almost 8 years using the app
October 20, 2020

Shippo is awesome, easy to use, straight forward UI, no confusion and their support team is very helpful. Highly recommended!

Stockings & things
United States
About 1 year using the app
Edited January 20, 2020

Had an issue with a tracking number but I was contacted by Shippo and it was resolved quickly. Overall since using shippo I never experienced any issues. This issue was an isolated incident but it was resolved accordingly.

Schilver Jewelry
United States
Over 2 years using the app
Edited December 10, 2018

Huge fan of Shippo. Good rates, good support, and 10/10 user interface. Would recommend to anyone looking to ship products.

United States
Over 5 years using the app
October 24, 2017

This is the fastest ap we have found to print complicated labels with every box being a different size and weight. They were recently able to fix a glitch we were encountering and followed up on it after completion which was nice. We do heavy volume and their ap is twice as fast as the other few we have tried. When you have hundreds of labels to do that makes a big difference. Also their negotiated international rates with DHL are quite good. Better than I was able to get on my own.

The Cookie Countess
United States
About 8 years using the app
Edited March 4, 2020

I love the pay-as-you-go feature! And, the customer service if needed is terrific! Updated in March of 2020 and I still love these guys!

Pamelas Art
United States
Over 5 years using the app
Edited October 14, 2022

We have been using Shippo since we started back in 2015 with no issues to speak of. Support has been fast to respond to any questions we have.

Killzone Flashlights
United States
Almost 7 years using the app
February 27, 2018

Makes it easy to keep up with sales on multiple channels, love it!

Little India Salwar Boutique
United States
Over 6 years using the app