Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

October 13, 2015

We Love Shippo! It's user friendly, easy to understand interface has streamlined the shipping aspect of our business as well as has helped keep it very organized. Everything you need is just a click of a button away, and it is set up in an order that guides you along and covers all bases without much thinking required on your part :)

Fairygirl
United States
Over 4 years using the app
August 30, 2018

I've used Shippo for 3+ years. It's easy to use, easy to navigate and they have AMAZING customer service. Very responsive and have been able to problem-solve any issues with 100% accuracy. I highly recommend Shippo and will be a Shippo user for years to come!

Steve, Owner
Brick & Mortar
shopatbrick.com

Brick Mortar
United States
Over 4 years using the app
June 26, 2014

I love this app! It quickly and easily prints labels, fulfills orders, adds tracking info and notifies customers that their order is on the way. Plus, the shipping is cheaper than if I go to the post office myself, which is awesome. The best app I have found so far!

Wildly Natural Cosmetics
United States
Over 4 years using the app
August 14, 2018

We have been using Shippo for a while and ran into trouble after our carrier blocked our account for a short period. After that we were not able anymore to print any labels through goshippo so we turned to support for help. Within 24 hours we got an answer and the problem was solved!

Smart Brands Mx
Mexico
Over 4 years using the app
October 5, 2017

They're customer service is quick and awesome. They had my issue resolved with a couple of hours (over email). I've been using Shippo for over a year now and I have no complaints.

Quark Tees
United States
Over 4 years using the app
May 5, 2015

Makes shipping SO much easier! I've tried multiple popular shipping apps and this is by far the best! Easily prints labels using my dymo label printer

DankTips
United States
Over 4 years using the app
September 5, 2014

Makes shipping orders easy- peasy! Customer service is amazing and the app is straightforward and user friendly.

Luminance Skin Care
United States
Over 4 years using the app
July 24, 2014

I've only used Shippo a short time, but I really like this app. Wish I had downloaded it into my environment much sooner. Would definitely use it again or recommend to others. Nice, intuitive interface with Shopify store customer and order data. Much quicker and easier shipping than linking through Quickbooks, or to various carrier websites directly. I'm used to paying for USPS postage in advance, so as others here have mentioned, might be nice to have this option in Shippo, but only if it shortens the already fast processing time, or reduces the number of key strokes/mouse clicks needed to create, process, and print labels.

CPWSA
United States
Over 4 years using the app
January 22, 2020

I've used Shippo for years with great results - I love the pay-as-you-go option which feels really fair and affordable. Their customer service is also really helpful!!

Helen Levi Ceramics
United States
Over 4 years using the app
June 18, 2014

So far, I'm very pleased with the app. Easy to use, very intuitive design interface, and great rates. Integrates well with Shopify orders and I appreciate the ability to reprint labels or refund a label if I mistakenly printed on.

Crafted Taste
United States
Over 4 years using the app