Reviews (536)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational efficiency.

May 5, 2015

Makes shipping SO much easier! I've tried multiple popular shipping apps and this is by far the best! Easily prints labels using my dymo label printer

DankTips
United States
Over 4 years using the app
September 5, 2014

Makes shipping orders easy- peasy! Customer service is amazing and the app is straightforward and user friendly.

Luminance Skin Care
United States
Over 4 years using the app
July 24, 2014

I've only used Shippo a short time, but I really like this app. Wish I had downloaded it into my environment much sooner. Would definitely use it again or recommend to others. Nice, intuitive interface with Shopify store customer and order data. Much quicker and easier shipping than linking through Quickbooks, or to various carrier websites directly. I'm used to paying for USPS postage in advance, so as others here have mentioned, might be nice to have this option in Shippo, but only if it shortens the already fast processing time, or reduces the number of key strokes/mouse clicks needed to create, process, and print labels.

CPWSA
United States
Over 4 years using the app
January 22, 2020

I've used Shippo for years with great results - I love the pay-as-you-go option which feels really fair and affordable. Their customer service is also really helpful!!

Helen Levi Ceramics
United States
Over 4 years using the app
June 18, 2014

So far, I'm very pleased with the app. Easy to use, very intuitive design interface, and great rates. Integrates well with Shopify orders and I appreciate the ability to reprint labels or refund a label if I mistakenly printed on.

Crafted Taste
United States
Over 4 years using the app
November 19, 2016

Fast and easy to use. Thank you!

Glam Geek
United States
Over 4 years using the app
September 6, 2016

This app is great, you can create shipping profiles and buy postage and it sends your customers their tracking information with just a few clicks. Easy to integrate

Immaculate Organic Soaps
United States
Over 4 years using the app
June 28, 2018

Super easy to use, seamless integration with my Shopify store. Their support team is excellent- very helpful and tons of follow up if there is ever a question or issue!

Jessicamrocks
United States
About 4 years using the app
July 29, 2014

Shippo is very easy to use, and has perfect integration with Shopify. I love the fact that I can send the customer an automated email with tracking info, and at the same time, it "fulfills" the order in my Shopify account (this saves me time!). I am very glad we chose this app for our shipping solution.

Kristin Schmucker
United States
About 4 years using the app
Edited July 6, 2021

Works for us.Easy to use.Works beautifully with Shopify for all of our orders. No complaints at all.

Bert's Bites
United States
About 4 years using the app