Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 25% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants commend this app for its efficient customer service and seamless Shopify integration. They find the user-friendly interface beneficial, particularly the order tracking and automation features. The reliable shipping solutions and daily email reporting are appreciated, as they enhance order fulfillment and support business growth.

Edited May 23, 2020

Shiprocket is really good guys! Good customer service as well. Definitely give it a shot guys. Cheers!...

Urban Sauda
India
Over 2 years using the app
September 21, 2020

Earlier I was quite unhappy with my shiprocket account but then Babita joined me as my manager and solved a lot of issues of mine. Quite happy with her professional attitude and problem solving skills. Currently all going good.

BeeBasic
India
Over 2 years using the app
Shiprocket - Shipping in India replied September 21, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

July 5, 2020

The app is working really great. The experience of running our business on this platform is superb. Also our account manager Mr. Aman Grover provides us the best services, when it comes customer support. We are really happy with such an amazing experience.

Hiarajewels
India
Over 2 years using the app
Shiprocket - Shipping in India replied July 6, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

September 19, 2020

Satisfied with the service.
It is really helpful for all the ecommerce store.
And the customer support is really great.

Hayman Natural's
India
Over 2 years using the app
Shiprocket - Shipping in India replied September 20, 2020

Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket

February 22, 2023

We are using this service for long time , and it is absolutely fantabulous ✨ , they serve as a platform between a buyer and a seller , all in one app , nice aggregator for Logistic Service !

chargingcable.in
India
Over 2 years using the app
November 23, 2021

Loved the services. The new Engage feature is helping us a lot with reducing NDR. Our Account manager Mr. Saurabh is helping us promptly wherever we get stuck.
Overall a great experience so far.

FEATHERS CLOSET
India
Over 2 years using the app
November 18, 2021

Best in India. Best support. One stop solution for indian Ecom Entrepreneurs. From the very biginning I am using this. I have also used other plartforms as well but nothing works lilke shiprocket.

House Essentials India
India
Over 2 years using the app
April 7, 2023

VERY NICE SHIPPING APP.NDR TEAM TO CHECK EACH SHIPPMENT SHOUD BE EQUIPPPED UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU

Khusplaza
India
Over 2 years using the app
February 25, 2023

Better opportunity for the hassle free shipping with Shiprocket. Supportive team members. Thanks to Shiprocket Team!

Hangout Hub
India
Over 2 years using the app
Edited November 18, 2021

Best Shipping Service in India, have been using it for over a year now, my account manager Harshita solves every query and problem promptly.

The Minimal Co
India
Over 2 years using the app