Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 25% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants commend this app for its efficient customer service and seamless Shopify integration. They find the user-friendly interface beneficial, particularly the order tracking and automation features. The reliable shipping solutions and daily email reporting are appreciated, as they enhance order fulfillment and support business growth.

July 23, 2020

Response time is really quick. I have been using Shiprocket for a long time. My manager Rajesh Rana is very responsive and helped me many times.
Best shipping services aggregator in present time.
Must for your ecommerce business.

Swipe Happy
India
About 2 years using the app
Shiprocket - Shipping in India replied July 23, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

Edited February 18, 2022

Thanks for fixing the issue. Thanks to Deepak for taking time to get it sorted out with the tech team. Looking forward to use this to the fullest. Thanks

Aumni Crafts
India
About 2 years using the app
Shiprocket - Shipping in India replied July 2, 2021

Hi, This is not the kind of experience we aim to provide. We have shared the resolution on your registered mail with ticket number:- 2698043. Please have a look. - Team Shiprocket

November 17, 2021

Thank you shiprocket for the help, its is a nice experience with you. All staff are very helpful. Thank You

Sutees
India
About 2 years using the app
February 13, 2020

This platform is very easy to use with Shopify. They always provide promp support and their customer support is very good. my account manager Mr. Sahil sharma is very supportive. cheers to you guys..!!!

F2F Mart
India
About 2 years using the app
Shiprocket - Shipping in India replied February 17, 2020

Dear F2F Mart,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket

March 6, 2021

Great app, completely necessary for indian ecommerce.!!!! Great help from team and staff Amazinggggg

DryFruitsPro
India
About 2 years using the app
November 18, 2021

Good Features , we have been using for a long time. Pricing also good in comparison to other avaialble in market

pokedenis
India
Almost 2 years using the app
September 26, 2020

Been good so far. Smooth integration with shopify and great flexibility in choosing the right logistics partner.

Waffle House
India
Almost 2 years using the app
Shiprocket - Shipping in India replied September 27, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

November 19, 2020

Integration is working fine with ShipRocket being a kam rajesh ji is supporting us in a good manner.

AYAANA DIVINE
India
Almost 2 years using the app
Shiprocket - Shipping in India replied November 19, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket

March 3, 2023

We are very happy with the services provided by Shiprocket since 2 years, Desktop dashboard is very user friendly and shows all relevant information on shipment status.

Terquois Klothing
India
Almost 2 years using the app
Edited August 26, 2021

Having a Wonderful experience selling our products via shiprocket as it provides reasonable courier rates, multiple courier options and many more benefits. Also Very Supportive key account manager M/s. himanchali rai who solves our queries without any delay.

Kitabay
India
Almost 2 years using the app