Reviews (938)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, which streamline the order fulfillment process. They value the variety of courier options, efficient tracking system, and real-time updates that enhance customer communication. The responsive customer support and dedicated account managers are also highlighted. Additionally, its cost-effectiveness and reliable deliveries are noted as key factors in aiding the growth of e-commerce businesses.

September 4, 2023

Shiprocket is very useful for people running online businesses. From shiprocket team Mr. Arav resolve my issue quickly. Thanks

Hiratek
India
Over 1 year using the app
May 22, 2023

Thanks for resolve my orders fetching issues , shiprocket technical team Mr.Shaan Siddique . guide me and it was a good experience with him. Thank you so much for your effort and my shopify store with shiprocket are correct now. Thanks again.

BOKITTA India
India
Over 1 year using the app
May 16, 2020

ShipRocket is good and is quite supportive despite the fact we were in a lockdown. Sarika has been very helpful. She not only supported us but even helped us understand the various aspects of the ShipRocket panel.

Completely satisfied.

InWeave
India
Over 1 year using the app
Shiprocket - Shipping in India replied May 16, 2020

Dear InWeave,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket

Edited August 25, 2021

Best shipping solution for eCommerce business! Our account manager is Shashank sharma he is very helpful. now immroved customer service. i like it.

anastyaoverseas
India
Over 1 year using the app
Shiprocket - Shipping in India replied October 3, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

August 26, 2021

We have been receiving good support from Vikalp, Guarav & Abhinav. We are looking forward to scale our business with shiprocket.

Varanga
India
Over 1 year using the app
September 16, 2021

it's been a good experience with shiprocket. Anurodh has been great and helpful many times in handling issues related to account and shipments.

BlizBear
India
Over 1 year using the app
August 26, 2021

very good courier aggregator, providing low cost shipments.
my account manager is - narendra verma, who is very good at providing all assistance.

SUFFIRE
India
Over 1 year using the app
July 8, 2023

It is a good service the executive Palak is very helpful and very kind to make me understand the panel and resolved my issue within a few minutes. i am impressed with the solution she provided to me thanks

Fityogi Activewear
India
Over 1 year using the app
November 22, 2021

Trying to be better and can do much. Customer service is good now and need to improve much in co-ordinating with couriers services

HappyHeed.com
India
Over 1 year using the app
September 29, 2023

I had a technical query regarding Integration and I was immediately put on call with Pallak from their team and she solved my problem instantly and quickly. Thank you.

Eve Jewellery
India
Over 1 year using the app