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Shiprocket is an ultimate Ecommerce shipping solution. You get to choose from multiple shipping partners: Delhivery, Ecom express, Fedex and much more. You can use one dashboard to create shipping labels for all the different shipping companies. You get 5 - 6 Time more pincodes than a single shipping company.
Its a very good solution, my company has been using it for the last 7 months, gotta love their service and customer support.
Once your team knows how to use their dashboard and take advantage of the extra features, you wouldnt wanna look any other way for shipping your packets.
The analytics and stats provided are also very clear.
The main USP of using shiprocket services is there prompt and very efficient support driven by customer success team.
All the courier partners at one place with very affordable rates.
Avinshu Aneja,
www.royalhustle.in
great service provided by yashika will update if my issue gets resolved in an hour good service provided by shiprocket.
We are constantly facing the fraud order issues or shipment getting changed while delivery time which a big loss for our company. Shiprcoket team is keep denying all the requests, so we are not satisfied at all after giving too much revenue to you. We requested many time to change the account manger but that is not actioned as well. Account manger Magensh Kadate who was assigned to us, is not responsible for that client after paying in lacs every months. So now we would like to quit the shiprocket service and they will learn a lession from this and give good service to new customer.
Hi, we would like to inform you that the resolution has been sent on your registered mail with ticket number: 5081438. Please feel free to contact your KAM for further assistance. - Team Shiprocket
Best courier service provider, absolutely loved the service. The team is very cooperative and made the onboarding and shipments hassle free. Would love to work with them like forever!!
Was able to integrate Shiprocket to Shopify quickly with the help of Aarav from Shiprocket. Thank you
Great experience with Mr.sanchit sharma.
Really appreciate the service.
I find best app for courier service.
i got instant solution of my all problems about shipping.
They have best team for customer query and problems....................
Good service , Good staff , Good result...........
Thank you.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Initially they were good but now packages are stuck in transit for like 15 days and their team does not answer. Funny thing, They do not bother to call to their shipping partners like FedEX, Shadowfax etc for status update. They just keep it hanging. Don't believe shiny stuff they say; it's a big bluff. Open up account by yourself that way you'll have account manager from courier company with whom atleast you can discuss issues with shipping. I spend daily 2-3 hours for follow up with them and they just keep you running around with false promise. Worst case? They have your money in advance, they don't take customer experience as serious as they should. I regret switching my company to them. AVOID at any cost!
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
I used this app to help me ship my products to customers, they combine all major couriers to one panel, we that we can ship our products to PAN India, also support is very good. overall service is good enough to run e-commerce business smoothly
Hi,Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Good rates and a very good software interface. Does the job smoothly. The option of couriers and support of RM is nice although they don't provide a direct number to contact.
Dear Customer,
Thanks for taking the time to share your prestige opinion with us. We feel bad for the way it turned out to be. Please help us here with your contact details at escalation@shiprocket.in so that we can connect with you to hear about your feedback and seek a chance to improve our service for you in future.
Team Shiprocket
I cannot recommend Shiprocket more highly.
Shiprocket is a complete system for running your e-commerce operations. It is powerful, the system is fast and it's reliable and accurate.
Even if you're just starting out, start with Shiprocket and grow into the features, you'll be glad you did.