Reviews (197)

Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.

June 18, 2019

We at Stillersafe.com use the Shipway App for shipment tracking. We have used it for a month now and have no problems. The support is fantastic, as the team has replied to every one of my queries. The tool itself is brilliant. It's so seamless, you don't know that it's running in the background. Super usefl and a great value addition to any shopify store.

Stillersafe
India
9 months using the app
September 30, 2019

Good instant service. Nice to have this app.. would definitely recommend this app foe better tracking experience!!

Sevenstarbikini
India
9 months using the app
May 18, 2019

Very good app for tracking my orders in shopify..... I used and since that I have been using for all times in my store.

absstimulatorindia
India
9 months using the app
May 18, 2019

I love this app, easy to set up. The customers get plenty of notice where their parcels are. My product is temperature sensitive so this enables the customer to get it right away.

amourshoppeindia
India
9 months using the app
June 19, 2019

nice experience..
we are working with you
thanks for supporting our website
nice experience..
we are working with you
thanks for supporting our website

Women Clothing - Womanik
India
9 months using the app
September 26, 2019

Very Good Experience , You can send Email and Sms Notifications to customer for order deatails in India

D'INDIAN CLUB®
India
9 months using the app
April 20, 2022

Best tracking tool, more then 600 couriers are integrated and accurate tracking statuses. easy to use

HoneyBud
India
9 months using the app
July 6, 2018

Its not only about tracking its whole package of tracking, reviews, reporting and many more.
will recommend it to others.

Easy Broom
India
9 months using the app
October 16, 2019

Excellent customer support. Good facility to create white label shipment tracking URLs. Simply integrates your courier channel and your website.
Great experience...

Fanclub brands opc pvt ltd
India
9 months using the app
January 8, 2019

Shipway is a one point solution for me. It begins with great customer service. The interface is intuitive and keeps getting better and really the team at Shipway has been absolutely fantastic to work with. I highly recommend Shipway to any kind of E-Commerce business. We have been using them for over 8 months and everything has been running smoothly.

Great App, Great Company.

Bro Factor
India
9 months using the app