Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.
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Great App to notify customers, Reduce customer queries.
We recently started using this app and it helps a lot! Until now if the Courier failed to deliver a package without noticing the customer, he/she would just wait for long, and only come to me indicating the problem by the time the Courier already sent back the package to the supplier. From now on my customers know exactly on the day of failed delivery that they need to go to the Courier office to look after their package.
Great app. I personally think this is a must have app for e-commerce.\
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Its very user-friendly and the support team is very attentive. Definitely recommend trying it.
thanks
With this app we finally managed to find a solution to make our customers happy and help them solve problems that may occur with shipments even before being reported by the carrier. The customers are happy and we have less work.
This app is very Friendly and easy to use. I use for my customers to track their orders anytime.
Very good app. I have been using this app to send whatsapp notification to customer about the order. It really makes it easier for customers to track their orders. Infact it is very suitable with shopify.
It's a fantastic app for all our delivery-related requirements. From updates to reconciliation, we have found Shipway very useful. Kudos!
Great app, support is responsive, pricing for silver is affordable for any client.
My recommendations: fix issue on dashboard and statistics with disabled trackings and it would be great if at least email notifications would go to admin.
I am using this app for all my shipping and logistics tracking. They are really the best you can have for your Shopify account. 1-click connect to all logistics courier and they are best app for all your shipping, tracking or RTO requirement. Just dont think twice, get this app. You will never regret.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are dedicated to providing the best services & support to our customers.
As Our product grew we needed a systematic tracking software.
Its good app for tracking and keep our customer informed about the shipment status.