Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

September 26, 2019

Very Good Experience , You can send Email and Sms Notifications to customer for order deatails in India

D'INDIAN CLUB®
India
9 months using the app
April 20, 2022

Best tracking tool, more then 600 couriers are integrated and accurate tracking statuses. easy to use

HoneyBud
India
9 months using the app
July 6, 2018

Its not only about tracking its whole package of tracking, reviews, reporting and many more.
will recommend it to others.

Easy Broom
India
9 months using the app
October 16, 2019

Excellent customer support. Good facility to create white label shipment tracking URLs. Simply integrates your courier channel and your website.
Great experience...

Fanclub brands opc pvt ltd
India
9 months using the app
January 8, 2019

Shipway is a one point solution for me. It begins with great customer service. The interface is intuitive and keeps getting better and really the team at Shipway has been absolutely fantastic to work with. I highly recommend Shipway to any kind of E-Commerce business. We have been using them for over 8 months and everything has been running smoothly.

Great App, Great Company.

Bro Factor
India
9 months using the app
July 6, 2018

Great App to notify customers, Reduce customer queries.

Incense Burner Holder
India
8 months using the app
September 6, 2019

We recently started using this app and it helps a lot! Until now if the Courier failed to deliver a package without noticing the customer, he/she would just wait for long, and only come to me indicating the problem by the time the Courier already sent back the package to the supplier. From now on my customers know exactly on the day of failed delivery that they need to go to the Courier office to look after their package.

Casesaaz
India
8 months using the app
December 11, 2019

Great app. I personally think this is a must have app for e-commerce.\
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Its very user-friendly and the support team is very attentive. Definitely recommend trying it.
thanks

Wow Offers Store
India
7 months using the app
January 13, 2020

With this app we finally managed to find a solution to make our customers happy and help them solve problems that may occur with shipments even before being reported by the carrier. The customers are happy and we have less work.

Zambokart
India
7 months using the app
Edited September 27, 2019

This app is very Friendly and easy to use. I use for my customers to track their orders anytime.

VAPORFORCE
India
7 months using the app