Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

May 8, 2019

This APP is so great. It saves me a lot of time to track my packages and send emails to my customers.
It helps me a lot in customer services, improves the customer experiences of my shop. Highly recommended!

curvecart
India
6 months using the app
October 29, 2019

I love to use shipway as it makes my work simpler to see data of shipments and create a brand along with providing proper customer satisfaction. Recommend it to all.

Relancobeauty
India
6 months using the app
Edited July 29, 2019

Simple and useful app. I was using another app earlier who was not responsive.

You can customize templates.
You can have your own sender id
I liked that you can customize any sms template
The interface is also clean and easy to use.

Overall nice experience.

Goforkart
India
5 months using the app
March 20, 2020

I really like the customer support thank you so much for helping me now I can see the status of the orders thank you so much again

Hp Wands
United Kingdom
5 months using the app
May 18, 2019

It's great for giving the customers awesome post shipping experience. Tracking is flawless and the support is very helpful.

absstimulators
India
5 months using the app
January 14, 2019

I use this app from last 6 months and very usefull app every store must have this. Love it. Very good support by Gori Shankar

Vinners Healthcare
India
5 months using the app
November 7, 2016

Simplest way to track shipments and get reviews from clients in real time. Easy integration for both customer and business.

Fis Rajesh
India
5 months using the app
September 17, 2019

I used this app to track all shipments really good not for only shipments, rates was also good and support team helpful also on non-working days.

Eshopskart
India
5 months using the app
June 6, 2018

It is great to have an overview of all the shipments that are on their way to me, no matter which carrier has been used. Happy with shipway service.

Xphone Deals
India
5 months using the app
Edited July 21, 2021

This app has all the features to interact with the customer regarding their shipment. I am satisfied.

Dear Pet
India
5 months using the app
Shipway replied August 25, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway