Reviews (197)

Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.

June 11, 2019

I use this app to help customers track there shipments. Overall a great addition to my store. Love It

BTSPEAKERS
India
3 months using the app
September 30, 2019

Best app with good support.Best app, good support. Support is good and nice. They always help. Would recommend to others.

Best Android Watches
India
3 months using the app
October 15, 2019

These guys are great they already offering to help promote my brand. Definitely would highly recommend them can’t wait to do our first shipment. Looking forward to talking with them. Thanks so much guys.

Upyogi Tools
India
2 months using the app
June 11, 2019

Great app. I have had issues with other apps when my customer was trying to Track Order. I installed this and asked the technical team to help me set up my courrier service correctly and they did really well. I would appreciate the help and recommend others.

wirelessneckband
India
2 months using the app
June 15, 2020

Shipway is a great App for your shopify store. We use it for our website. Easy to configure and use.

Giftix.in
India
2 months using the app
Edited September 20, 2024

staff is not answering from 1 month for the issue

- shpwidget.js call taking unnecessary load on all pages.
- analytics.php call taking unnecessary load on all pages.
- analytics.php tracking all user activity without seller permission

Soni Fashion® - Gold Plated jewellery Online Shopping Store
India
About 4 years using the app
April 22, 2022

Very good app. I have been using this app to send whatsapp notification to customer about the order. It really makes it easier for customers to track their orders.

Excelsior
India
2 months using the app
March 14, 2020

i have used it on my website:
http://photomedia.store
And The app works flawlessly and the support team is very cooperative and professional.

PhotoMedia
Saudi Arabia
2 months using the app
January 30, 2020

Super easy to install and get integrated with Shopify. Our customers love the new service we offer with Shipment tracking pages and email notifications. Would recommend any time and should be something every Shopify store integrates to keep customers up to date on their shipments.

Beaugrab
India
2 months using the app
February 26, 2019

This app is very conveninent and easy to use! Moreover, it definitely helps in tracking, all you gotta do is just input the NO. and it'll be sent to the customers. Not to mention amazing support as well :)

Easily Improve Eyebags And Wrinkles
Singapore
About 2 months using the app