Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

March 14, 2020

I love this the Shipway app! Took me a few to get things organized, the support desk was amazing and helped me through it. Been running now for about few months and I'm already getting more positive reviews than before. I would highly recommend!

Techsaaz
India
4 months using the app
Edited September 28, 2020

Amazing app! after using this app for months i found a highest delivery ratio beacuse cx gets notified every day

KIDS ERA
India
3 months using the app
June 14, 2019

A very nice app with wonderful customer support. Helps in providing timely updates to customer.......

The Best Watches
India
3 months using the app
January 30, 2020

We have been using this app for almost a month now. Very few inquiries about the order status. SMS updates have become very popular since the number one way of ordering is on a mobile telephone. Customers love the SMS updates and when speaking to return customers, notifications are one of the reasons. Very very happy with this service!

101carts
India
3 months using the app
June 11, 2019

I use this app to help customers track there shipments. Overall a great addition to my store. Love It

BTSPEAKERS
India
3 months using the app
September 30, 2019

Best app with good support.Best app, good support. Support is good and nice. They always help. Would recommend to others.

Best Android Watches
India
3 months using the app
April 26, 2017

Great app for Indian stores. Time saver as it reduces customer queries a whole lot. Good customer service by the team.

Wisholize
India
3 months using the app
October 15, 2019

These guys are great they already offering to help promote my brand. Definitely would highly recommend them can’t wait to do our first shipment. Looking forward to talking with them. Thanks so much guys.

Upyogi Tools
India
2 months using the app
June 11, 2019

Great app. I have had issues with other apps when my customer was trying to Track Order. I installed this and asked the technical team to help me set up my courrier service correctly and they did really well. I would appreciate the help and recommend others.

wirelessneckband
India
2 months using the app
June 15, 2020

Shipway is a great App for your shopify store. We use it for our website. Easy to configure and use.

Giftix.in
India
2 months using the app