Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

April 22, 2022

Very good app. I have been using this app to send whatsapp notification to customer about the order. It really makes it easier for customers to track their orders.

Excelsior
India
2 months using the app
March 14, 2020

i have used it on my website:
http://photomedia.store
And The app works flawlessly and the support team is very cooperative and professional.

PhotoMedia
Saudi Arabia
2 months using the app
January 30, 2020

Super easy to install and get integrated with Shopify. Our customers love the new service we offer with Shipment tracking pages and email notifications. Would recommend any time and should be something every Shopify store integrates to keep customers up to date on their shipments.

Beaugrab
India
2 months using the app
February 26, 2019

This app is very conveninent and easy to use! Moreover, it definitely helps in tracking, all you gotta do is just input the NO. and it'll be sent to the customers. Not to mention amazing support as well :)

Easily Improve Eyebags And Wrinkles
Singapore
About 2 months using the app
December 18, 2019

Shipway is the best tracking tool I have ever used. It is very useful, offers me very accurate tracking information of my parcels. Besides it also provides professional customer service. highly recommended.

Spincarts
India
About 2 months using the app
May 10, 2019

It is a very good app. Lots of features which can help in grow your business as well as customer satisfaction.

store61
India
About 2 months using the app
May 8, 2020

the app works very well, it can be customized and translated without problem. They have a WhatsApp support and they always attend you perfectly and quickly.

MímateMucho
Spain
About 2 months using the app
Edited March 18, 2020

Thank you for your services, I am very happy about this app, good services by WhatsApp from customer services help me to set-up the service, 5 stars.

Babbazzy
United Kingdom
About 2 months using the app
April 21, 2023

The app is easy to install and configure, and its intuitive interface allows customers to easily track the status of their orders.

Naivri
India
About 2 months using the app
September 20, 2021

I am using this app quite a while now they i have amazing features and the customer service is also amazing whenever i need help shipway customer support was there for me.

The Pahadi Story
India
About 2 months using the app