Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

April 9, 2020

We recently installed shipway into our website. We highly recommend this app, the customer service is exceptional they guide you the whole way how to install it and work with any issues you may have. All tracking is working perfectly.
10/10!

BakPak'n
United States
5 months using the app
February 28, 2019

Amazing Customer service, highly recommended.

The app is great and if you're ever unsure just whatsapp them and they will walk you through everything. helped me a lot. thank you guys

M.M. LONDON
United Kingdom
5 months using the app
January 30, 2020

This app is very easy to integrate and their support team is top notch. I'm using a couple of apps from Onjection and they are all quality!

Hashtagme.in
India
5 months using the app
October 16, 2019

Simple to use. Automatically send tracking emails to customers. I've reduced my time spent on replying to customers queries about packages whereabouts.

Babes kart
India
4 months using the app
January 6, 2020

This app is awesome. I didn't realize that tracking could be so easy and my customers get a message for information about every parcel movement in advance. Highly recommended!

shop-today.in
India
4 months using the app
February 25, 2019

Support was really prompt and efficient. Questions asked were all given concise answers by the support team. I have yet to use this app on my store but i am anticipating great results.

Cosmos Beauty
Singapore
4 months using the app
January 28, 2020

It really works nice.It is easy to use and works best for us.Customers can easily track their orders.

Shine Ira
India
4 months using the app
April 4, 2023

Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers

roseryparis
India
4 months using the app
June 30, 2021

I have been using this app for quite some time. This works like a charm. On top of it, they have got an excellent support team when there are any issues. They solve it within hours. A must-use app for any Shopify store.

Ayurmeans
India
4 months using the app
Shipway replied July 5, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway

January 12, 2021

Once I had a problema and the support was very fast & kind! 100% recommend it, very simple to use and great

Top Kids Choice
Mexico
4 months using the app