Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.
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Easy to use interface and their customer support team is always ready to answer your query with full satisfaction. Overall a great experience with Shipway. Satisfied with the services.
Shipway is the only app which shows delivery details on shopify dashboard. It makes it easy to mark orders delivered or RTO. The integration with Ezyslip would have been plus.
i Am Using this app since 6 months and i m very satisfied, it saves your so much time, and customer care is so supportive specially mr gauri shankar
A must have for Indian e-commerce websites. One best part is, customer will not call for asking the status of their shipment. They will get update on email & sms. Good app & very good support..
I am using this app since 6 month its sending sms to our customer on every moving stage its really nice app for shipping mesage from to time to time customers.Thanks
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
I used this app to help my customers track their orders. Thanks Shipway! I think this is a must for stores that want to keep customers on their site for tracking.
Amazing service given by Shipway. It makes my life easier.
Reporting panel is impressive. Before Shipway it was very complicated to deal with clients on daily basis for their shipment. Thanks to Shipway for such a better service.
Great app that allows to track all shipping orders from our store.
Really love that they give a tracking page with our shop URL.
very good staff support also this is a very good app for Handling rto and increasing delivery rate..
once again thanks to staff specially (Jyoti) shipway.
Very Very useful app to have to track all shipment status. Ankur from the support team is amazing and best. quick resolution and all you got to do is set context with Ankur and thereon he gets you the answer the way you can comprehend and action. Highly recommended. The pricing is on the high side. Would be good if that can be worked out.