Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

August 28, 2023

Quick and Prompt service from Rhys. I was assisted instantly and my problem resolved within minutes of asking for help. 10/10 Service!

GoThermal
South Africa
Over 4 years using the app
Shogun Labs, Inc. replied September 1, 2023

Hi there, Thank you so much for leaving us a review.

I am glad to hear that Rhys was quick to help and resolve the issues within minutes. I'll be sure to share the feedback with him.

Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

May 12, 2023

I use Shopify/Shogun for my company and I don't have a lot of skills in website.

Although, the team is really responsive and patient toward with me for all of my questions,concerns that I have.

I worked with Sweetan a lot and Leah and they are both very kind to help me with my problems.

Thank you so much with that!

Mudra espace sportif
Canada
Over 5 years using the app
Shogun Labs, Inc. replied May 13, 2023

Thank you so much for leaving us such a nice review, Ève. 🙂

We sincerely appreciate your feedback and are happy to hear that you are having a wonderful experience with our app.

It is always a pleasure to connect with you. I am glad I could help you along with Leah. We'll continue to do that in the future as well. Please do let us know if you have any further questions. Thanks! 😊

Sweetan | Client Services
Shogun Page Builder

June 9, 2023

Support team was very excellent, they were very patient with us until our issues were finally resolved. Thank you very much and more power!

HoonArts
United States
Over 4 years using the app
Shogun Labs, Inc. replied June 10, 2023

Thank you so much for writing this review for us, Michelle! 🫶

It was great to communicate with you earlier and I am happy to hear that your experience with our support team has been excellent. We'll be more than happy to assist you and answer your questions for you in the future as well.

We greatly appreciate the love and support. 😊

Sweetan | Client Services
Shogun Page Builder

August 8, 2023

If you're thinking about a page builder then defiantly consider Shogun - fairly simple to use and when you have any questions their support is excellent and will advise you on the best way to sort any issues. They have made some really good suggestions and have made a real difference.

Wolfburn Distillery
United Kingdom
7 months using the app
Shogun Labs, Inc. replied August 10, 2023

Hey, Paul. Thanks for taking the time and sharing these kind words with us.

We are glad to hear that Shogun has been easy to use and that our support team was able to assist you. We always try our best to share suggestions and it means a lot that the suggestions were helpful. Thanks for your honest feedback. 🫡

I'll be sure to share this with our entire team and we'll look forward to assisting you again. We appreciate your continued support. 😊

Sweetan | Client Services
Shogun Page Builder

September 29, 2023

Top top. It is not EXTREMELY easy to use but it is doable, and their customer service is top top! I will continue using Shogun, and recommending it.

Esposito's Finest Quality Sausage
United States
6 months using the app
Shogun Labs, Inc. replied October 1, 2023

Hey there, Andres. We are super glad to hear that you are finding Shogun to be easy to use and that your experience with our support team was great as well. 🤩

Thanks for sharing the feedback in the form of this review and we also appreciate the recommendation. We'll look forward to assisting you again should you bump into any issues or have any questions. 😊

Sweetan | Client Services
Shogun Page Builder

June 21, 2023

Super app! Shogun allows us to build pages without the need of our developer. The support team are always fast to respond, helpful, and friendly!

Dr Sam's
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied June 22, 2023

Hi there, Sarah! Thank you so much for sharing your feedback with us.

I am very glad to hear that Shogun allows you to create and design great-looking pages without the need for a developer and that our support team has been quick to help and answer your questions for you. 😊

We are always available to assist you and will look forward to assisting you again in the future.

Sweetan | Client Services
Shogun Page Builder

July 20, 2023

Great help from Andre today helping solve my issues very quickly. Not always a fan of page builders but Shogun does a good job, especially with support

VKTRY Gear
United States
Over 1 year using the app
Shogun Labs, Inc. replied July 23, 2023

Hey there, Ryan! Thanks for leaving us a review, we greatly appreciate your kind words. ❤️

I am glad to hear that your experience with Shogun has been a positive one and that Andre was able to help resolve the issues. I will be sure to pass on the feedback.

Please let us know if there is anything else we can assist you with again. We are always here to help. 🫡

Sweetan | Client Services
Shogun Page Builder

September 6, 2023

I'm only subscribed to the base plan and when I encountered an obscure error, the Shogun support team was exceptionally responsive, helpful and attentive (especially Sweetan). I highly recommend this service for building your business - the customer service is unparalleled and the software is intuitive. 10/10 would recommend :)

Evan Bodycomb Official Store
Australia
4 months using the app
Shogun Labs, Inc. replied September 10, 2023

Thank you so much for taking the time and sharing your experience in the form of this review, Harvey.

It was great to communicate with you and I am happy to hear that I was able to assist you. Thanks for the kind words and the encouragement. 🫡

Our support team is always here to assist you and we'll look forward to serving you again.

We appreciate the honest recommendation. 😊

Sweetan | Client Services
Shogun Page Builder

June 23, 2023

Thank you James Power for helping me ! Your explanations were very clear and you quickly found the solution.

Le Tanneur
France
Almost 4 years using the app
Shogun Labs, Inc. replied June 24, 2023

Thanks for sharing your feedback in the form of this amazing review, Marine. 🫡

We are super glad to hear that James was able to help and provide clear explanations to resolve the issue in a timely manner. I will be happy to pass on the kind words to James.

Please don't hesitate to write back to us if you bump into any issues or have any further questions. Thanks for your support. 🙂

Sweetan | Client Services
Shogun Page Builder

June 12, 2023

I really enjoy working with this app since it is user friendly and integrates seamlessly with Shopify. The support team is also quick and effective with their responses.

Antoinette Ferreira
South Africa
10 months using the app
Shogun Labs, Inc. replied June 13, 2023

We greatly appreciate you taking the time and leaving us a review, Antoinette.

We are very glad to hear that you have been finding Shogun user-friendly and seamless when it comes to integrating your Shopify store. Our support team is more than happy to assist and answer the questions for you and we'll look forward to doing the same in the future as well.

Thank you so much for your support. 🫶

Sweetan | Client Services
Shogun Page Builder