Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

July 12, 2023

Had couple of issues regarding instagram embeds styling and Rhys took his time to assist with the settings as well as sending me guides on how he's done it which was super helpful for next time!

Rhys was super responsive, helpful and most certainly a 'teacher' - I've learnt quite a few bits about Shogun features that I didn't know prior to today.

Lisou
United Kingdom
6 months using the app
Shogun Labs, Inc. replied July 17, 2023

Hey there, Rachel! 👋 Thank you so much for taking the time and leaving us a review.

I am very happy to hear that Rhys was able to help and that he was able to highlight certain Shogun features that you hadn't explored before. 😊 We are working on lots more features and we'll be happy to share them with you as they are released.

We appreciate the kind words and I'll be sure to forward them to Rhys and our entire team.

Please let us know if there's anything else we can assist you with. We appreciate your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

May 11, 2023

James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!

Holabird Sports
United States
Over 5 years using the app
Shogun Labs, Inc. replied May 13, 2023

Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support.

I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

May 22, 2023

Great if you have people in your team who can't code and just need to quickly and easily build dynamic pages - can create conflicting code if you have already used HTML in the standard Shopify page builder but overall we are happy with the app.

The support has been great, super responsive, and answered any queries promptly.

Millbrook Healthcare
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied May 24, 2023

Hi there, Ruby! Thank you for sharing your feedback. We appreciate you taking the time and leaving us this review.

We are glad to hear that Shogun has been helpful when it comes to non-code-based experience. We designed the app with that in mind. We'll be happy to assist in case you notice any conflicts.

I'll be sure to share the kind words with the entire team and we'll look forward to assisting you again in the future. 🙂

Sweetan | Client Services
Shogun Page Builder

July 11, 2023

Sweetan is being helpful to assist in the shogun page load due to the meta description being over limit

Projectors|INNOVATIVE® Singapore
Singapore
Over 2 years using the app
Shogun Labs, Inc. replied July 17, 2023

Hi there, Toby! Thank you so much for leaving us a review.

It was great to communicate with you and I am so glad to hear that I was able to help. We'll be here to assist you again in the future should you bump into any issues.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder

June 21, 2023

Works GREAT with our safeguardian.com Shopify store. We have tried other page builders and Shogun is, by far, the most intuitive and capable. Saved thousand$ by eliminating our web design company for many routine product page updates. Had a question and received excellent support. Highly Recommend!

SafeGuardian Medical Alarms & Fall Alert Systems
United States
2 months using the app
Shogun Labs, Inc. replied June 22, 2023

Thank you very much for taking the time and writing us a review. Thomas. 🫠

We are super glad to hear that Shogun has been intuitive and capable when it comes to your page builder requirements. We did design the app to ensure you have a good experience while creating and designing your pages with our easy-to-use, drag-and-drop elements. I am also happy to hear that Shogun has also helped to save money.

Our support will be here to assist you again in the future should you bump into any issues or have any further questions. Thank you so much for the honest recommendation.🤩

Sweetan | Client Services
Shogun Page Builder

October 3, 2023

Support was very quick detailed and attentive. Also previous dealings w company were great.

GuavaBamboo
Canada
3 months using the app
Shogun Labs, Inc. replied October 6, 2023

Thanks for taking the time and leaving us a review, Marcel.

We are glad to hear that our support team was quick to help and that the experience has always been a positive one. Thanks for sharing the feedback.

Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

June 22, 2023

Awesome page builder with great support!! Pretty easy to use. I really like this app & highly recommend it!

CHIQUITA
Australia
Over 2 years using the app
Shogun Labs, Inc. replied June 24, 2023

Thank you so much for leaving us a review, Asan.

We are happy to hear that you are enjoying Shogun and finding it easy to use. We designed the app to ensure that. Our support team strives to ensure you have a great experience and we'll look forward to assisting you again. 😊

Thank you so much for the love, support, and the honest recommendation. We really appreciate that. 🫡

Sweetan | Client Services
Shogun Page Builder

December 12, 2023

l'application elle bugue tout le temps 'j'arrive pas a importer les photos tranquilement

imowiz
Canada
About 2 months using the app
Shogun Labs, Inc. replied December 14, 2023

Hi Abdenour,

Thanks for leaving your rating! We might have been chatting yesterday, and we isolated the issue with uploading images to the browser settings you were using and successfully uploaded images when using another browser.

If there is anything more we can help with concerning this issue; please do not hesitate to reply to my last email!

James | Client Services
Shogun A/B Testing & CRO

July 7, 2023

I would recommend the app because it's very efficient and the customer support team is really great and fast when you need help. They're incredibly helpful.

True Radiant Treasures
United States
Over 1 year using the app
Shogun Labs, Inc. replied July 11, 2023

Thank you so much for taking the time and leaving us a review, Rose.

We appreciate the kind words and are super happy to hear that Shogun has been perfect for your requirements and our support has been helpful when the help was needed. We are here to assist you again should you bump into any issues.

Thank you for the honest recommendation. ❤️

Sweetan | Client Services
Shogun Page Builder

June 15, 2023

Excellent customer service from Rhys - resolved my issue completely and promptly. Very helpful service.

I've given it 4 stars as it doesn't always integrate with all other plugins but on the whole fantastic.

GWF Nutrition
United Kingdom
Almost 4 years using the app
Shogun Labs, Inc. replied June 18, 2023

Hey there, Helen! Thank you so much for leaving us this review and sharing your feedback with us. It means a lot.

I have shared the kind words with Rhys and I am glad he could help. We have also made a note of your requirements when it comes to integrations and as our team works to add more of them, we'll be glad to reach out with an update.

Thanks for your support.

Sweetan | Client Services
Shogun Page Builder