Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

June 29, 2023

Really nice app for organising product and landing pages across different devices. Easy to space things out accordingly - we will definitely be using this going forward.

HNB Cosmetics
United Kingdom
8 months using the app
Shogun Labs, Inc. replied July 4, 2023

Hi there, Thank you so much for leaving us a review.

We are very happy to hear that Shogun has been helpful when it comes to organizing and designing pages for different devices. We did design the app to ensure you are able to do that without an issue. Thanks for sharing your honest feedback.

We'll look forward to assisting you again in the future. 🫶

Sweetan | Client Services
Shogun Page Builder

June 6, 2023

Support is fast and effective. Justine was very helpful. Excellent application which really made editing easy.

Cool Clubs Golf
United States
6 months using the app
Shogun Labs, Inc. replied June 8, 2023

Hi there, Brett! We greatly appreciate you taking the time and leaving us a review of your experience with our app and the support team. Thanks! 🤩

So glad to hear that Justine could help. I'll be happy to share the kind words with our entire team.

Let us know if you bump into any issues or have any further questions for us. 🫠

Sweetan | Client Services
Shogun Page Builder

July 18, 2023

Great support, quick response, efficient solutions and well explained.
For me Shogun is a perfect solution, big recommendation!

Falstaff Shop Österreich
Austria
Over 3 years using the app
Shogun Labs, Inc. replied July 21, 2023

Hi there, Michael! Thank you so much for leaving us this review. 💛

We greatly appreciate the kind words and support. We are super happy to hear that Shogun has been the perfect solution for your requirements and that our team has been quick to assist.

We'll look forward to assisting you again. 😊

Thank you so much for the recommendation.

Sweetan | Client Services
Shogun Page Builder

August 30, 2023

Very friendly service, super helpful with video tutorials and quick support. I really enjoy editing with SHOGUN

fybeorganics
Australia
4 months using the app
Shogun Labs, Inc. replied September 1, 2023

Thanks for taking the time and leaving us a review, Tara. 🫡

We greatly appreciate the honest feedback and are happy to hear that your experience with Shogun and the support team has been positive. We try our best to record and share video tutorials and are super glad that they were helpful.

Thank you so much for your love and support. Please do let us know if there is anything else we can help you with. 😊

Sweetan | Client Services
Shogun Page Builder

May 21, 2023

This app allows so much flexibility with your store design. Support is also very quick and efficient.

Ever Gourmet
Canada
About 2 years using the app
Shogun Labs, Inc. replied May 22, 2023

Hey there, Anna! 👋 Thank you so much for writing us this review.

We are super glad to hear that Shogun has offered flexibility when it comes to designing amazing pages for your store. I'll also be happy to share your kind words with the entire support team. 🫶

Thanks and let us know if there's anything else we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder

September 7, 2023

My guy Andre is a rockstar. He helped me every step of the way. I was an issue with my pages displaying differently and I was making it more complicated than what it was. Andre had the answers and the plan. Much appreciated!!!!

Denim Day
United States
3 months using the app
Shogun Labs, Inc. replied September 10, 2023

Hey there, Brittany! Thank you so much for taking the time and share your experience with Shogun and the support team in the form of this wonderful review.

Andre is indeed a rockstar and I am super glad to hear that he was able to help resolve the issue with the pages. I am going to share your kind words with him and our entire support team. 🫡

Please let us know if there is anything else we can assist you with in the future.

We greatly appreciate the love and support. 😊

Sweetan | Client Services
Shogun Page Builder

December 12, 2023

l'application elle bugue tout le temps 'j'arrive pas a importer les photos tranquilement

imowiz
Canada
About 2 months using the app
Shogun Labs, Inc. replied December 14, 2023

Hi Abdenour,

Thanks for leaving your rating! We might have been chatting yesterday, and we isolated the issue with uploading images to the browser settings you were using and successfully uploaded images when using another browser.

If there is anything more we can help with concerning this issue; please do not hesitate to reply to my last email!

James | Client Services
Shogun A/B Testing & CRO

August 23, 2023

Fantastic product, but even more important.. fantastic customer support! I wish they had live chat on the starter plan, but email support is really responsive.

DMSO
United States
2 months using the app
Shogun Labs, Inc. replied August 28, 2023

Thank you for taking the time and leaving us a review, Erik.

Glad to hear that Shogun has been fantastic when it comes to your requirements and that our support was able to assist you. 🫡

Our team is super quick via email as well, but we appreciate the feedback and I have shared this internally. Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

August 22, 2023

great to work with and great support. super responsive. can truly recommend it. great tool thanks guys!

AlpineKiosk
Austria
7 months using the app
Shogun Labs, Inc. replied August 28, 2023

Hi there, Thank you so much for leaving us a review.

We are super glad to hear that you are finding Shogun great to work with and that your experience with our support team has been positive.

Thank you so much for the recommendation and support. 🫡

Sweetan | Client Services
Shogun Page Builder

September 13, 2023

Support from Andre was 10/10! From start to finish he was very knowledgable and patient with my questions. His responses were thorough, straightforward and easy to understand.

Winck
Canada
8 months using the app
Shogun Labs, Inc. replied September 15, 2023

Hi there, Anna! Thank you so much for leaving us a review.

I am super glad to hear that Andre was able to help guide you from start to finish and answer the questions for you. I'll be sure to share the feedback with him and our entire support team. 🫡

Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to answer them for you. 😊

Sweetan | Client Services
Shogun Page Builder