Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

May 19, 2023

Great and easy to use.
Their customer support team is really fast and helpful if you have any issues.

Underprotection EU ApS
Denmark
About 2 years using the app
Shogun Labs, Inc. replied May 22, 2023

Hi there, Amalie! Thanks for leaving us this review.

We are happy to hear that you have been finding Shogun easy to use and that your experience with our support team has been exceptional. Thanks for sharing your feedback.

We'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

June 6, 2023

Matt W. and his technical support team were extremely responsive, timely and excellent communicators.

I can't recommend these guys highly enough - they definitely blow the doors off of the competition.

Bored of Authority
United States
6 months using the app
Shogun Labs, Inc. replied June 10, 2023

Hey there, Brian! Thank you so much for leaving us a review. 😊

We are excited to hear that our support team was responsive and helped resolved the issue, and answer the questions in a timely manner. I'll be glad to share the kind words with Matt and the rest of the team.

We also appreciate the honest recommendation and are glad that your experience has been top-notch. Thank you so much. 🤩

Sweetan | Client Services
Shogun Page Builder

May 4, 2023

Great app and very easy to use. Drag and drop system so anyone can do it. Support great too. 5 stars

Petstop
Ireland
About 1 year using the app
Shogun Labs, Inc. replied May 4, 2023

Hey there, Damien! Thank you for sharing your feedback with us in the form of this review.

We are happy to hear that Shogun has been a great and easy-to-use app for your requirements. We did design the app to be easy and we are glad that the drag-and-drop elements are helpful. Thank for so much.

Our team will look forward to assisting you again. 😍

Sweetan | Client Services
Shogun Page Builder

Edited June 26, 2023

I've been testing out a few page builder apps to avoid having to re-code our product page templates every time there is a theme update. After checking out Shogun, I was really impressed not only with the functionality of the app itself, but also the customer support! Sweetan assisted me a few times and went above and beyond. Not only answering all of my questions, but also providing detailed information i needed. I will say there is a learning curve, but plenty of support and I love that you have the ability to create sections and not just a full page in the builder.

Skip Tea
United States
8 days using the app
Shogun Labs, Inc. replied June 27, 2023

Thank you so much for leaving us this review, Carmen.

We are very glad to hear that Shogun turned out to be the best solution for your requirements and that the app functions were exactly what you were looking for. Sections indeed are an awesome feature. Thanks for giving them a try. 🫶

It was great to communicate with you and I am glad I could help. I am happy to share the kind words with the entire team and wanted to let you know that our support team is always available to answer questions for you. 😊

We'll look forward to assisting you again in the future.

Sweetan | Client Services
Shogun Page Builder

December 11, 2023

Necesito asistencia con Shogun Landing Page Builder y no hay forma de encontrarla.

Shine Furry
Spain
30 days using the app
Shogun Labs, Inc. replied December 14, 2023

Hi there! Thank you for reaching out with your feedback!

We're happy to answer any questions you may have about the software! Perhaps you would like to send us an email at support@getshogun.com, and we can try to set you on the right track!

We reached out to you yesterday but haven't heard anything back!

James | Client Services
Shogun A/B Testing & CRO

April 25, 2023

Shogun is a great easy-to-use app with excellent customer service!

They are quick to respond and help identify any or all issues you may have as a customer.

The Op Games
United States
10 months using the app
Shogun Labs, Inc. replied April 26, 2023

Thank you so much for taking the time and writing us a review, Alex!

We are happy to hear that you find Shogun easy to use and that your experience with our support team has been excellent. Thank you so much for sharing the feedback.

We always strive to ensure we share answers and resolutions in a quick/timely manner. We'll continue to do that in the future as well and will look forward to hearing back from you. 🤩

Sweetan | Client Services
Shogun Page Builder

July 25, 2023

The app itself design wise works well for what I need. But I gave it a lower rating because it takes forever to load for me. I've tried clearing out my cache and still it takes over 5 minutes for it to load for me to just be able to edit. It's super annoying to say the least.

styleMbellished
United States
5 months using the app
Shogun Labs, Inc. replied July 27, 2023

Hey there, Malisha! Thank you so much for leaving us a review and sharing your feedback.

We are happy to hear that you have been finding Shogun perfect for your requirements. However, we apologize for the inconvenience with respect to the issues you reported. I was taking a look at your account and while I wasn't able to reproduce the issues, I'll be more than happy to look into this for you and resolve this.

My colleague, Justine has reached out to you via email to learn more about this so that we can analyze the root cause for you. If you could reply back to us and help us with more information, we'll be glad to assist you at the earliest.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun Page Builder

May 17, 2023

Very good tool, easy to use even without knowledge, and great support team helping all along the creation of contents.

Philippe Conticini
France
Over 1 year using the app
Shogun Labs, Inc. replied May 17, 2023

Thanks for leaving us a review, Tom. 🫶

We are very glad to hear about your positive experience with Shogun and the support team. We did design the app to ensure it is easy to use with the drag-and-drop elements and we appreciate your honest feedback. Our team is working on more features and improvements and we can't wait to share them with you.

Please do let us know if we can help with anything else in the future. 😊

Sweetan | Client Services
Shogun Page Builder

May 8, 2023

I would recommend using Shogun, easy to learn & Use and if you run into any trouble along the way the support team is quick to reply and brings quality support. I was given clear instructions and great customer support.

Saprada
Sweden
About 1 month using the app
Shogun Labs, Inc. replied May 9, 2023

Thank you so much for sharing your feedback, Axel!

We are happy to hear that Shogun has been easy to learn and use for you. Our support team is always happy to assist you in a timely manner and we'll look forward to doing the same in the future as well.

Thanks for the honest recommendation as well. 😊

Sweetan | Client Services
Shogun Page Builder

July 27, 2023

Great! Very helpful, So easy to use and there are always someone to help when you need it. Highly Recommend

Lanore
United States
About 2 months using the app
Shogun Labs, Inc. replied July 31, 2023

Hey there, Bria! We wanted to thank you for taking the time and leaving us a review.

We are super glad to hear about your experience with Shogun and that you are finding our app to be easy to use. Our support team is always here to assist and answer any questions you may have. 🫡

Thank you for the honest recommendation. We appreciate the love and support. 💜

Sweetan | Client Services
Shogun Page Builder