Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

July 26, 2023

Greatly appreciate the support team especially Justine Apacible for helping me with editing my page, extremely helpful, professional and polite! The app is amazing! Great features for a reasonable price!

Cultics
United States
About 2 months using the app
Shogun Labs, Inc. replied July 28, 2023

Thank you so much for leaving us this review, Luiza.

We are so glad to hear your feedback and appreciate the kind words. I am happy to hear that Justine was able to help you and that you are finding Shogun to be an amazing app that fits your requirements. I'll definitely share the feedback with our entire team. 😊

Please let us know if there is anything else we can assist you with in the future. 🫶

Sweetan | Client Services
Shogun Page Builder

September 13, 2023

Support from Andre was 10/10! From start to finish he was very knowledgable and patient with my questions. His responses were thorough, straightforward and easy to understand.

Winck
Canada
8 months using the app
Shogun Labs, Inc. replied September 15, 2023

Hi there, Anna! Thank you so much for leaving us a review.

I am super glad to hear that Andre was able to help guide you from start to finish and answer the questions for you. I'll be sure to share the feedback with him and our entire support team. 🫡

Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to answer them for you. 😊

Sweetan | Client Services
Shogun Page Builder

Edited June 26, 2023

I've been testing out a few page builder apps to avoid having to re-code our product page templates every time there is a theme update. After checking out Shogun, I was really impressed not only with the functionality of the app itself, but also the customer support! Sweetan assisted me a few times and went above and beyond. Not only answering all of my questions, but also providing detailed information i needed. I will say there is a learning curve, but plenty of support and I love that you have the ability to create sections and not just a full page in the builder.

Skip Tea
United States
8 days using the app
Shogun Labs, Inc. replied June 27, 2023

Thank you so much for leaving us this review, Carmen.

We are very glad to hear that Shogun turned out to be the best solution for your requirements and that the app functions were exactly what you were looking for. Sections indeed are an awesome feature. Thanks for giving them a try. 🫶

It was great to communicate with you and I am glad I could help. I am happy to share the kind words with the entire team and wanted to let you know that our support team is always available to answer questions for you. 😊

We'll look forward to assisting you again in the future.

Sweetan | Client Services
Shogun Page Builder

Edited September 13, 2023

Shogun is a great page builder that doesn't require any coding. Easy to use and versatile. The customer support is excellent. Super responsive, very knowledgeable, friendly and helpful. I'd recommend it.

KMC San Francisco
United States
Over 3 years using the app
Shogun Labs, Inc. replied September 4, 2023

Hey there, Nancy! Thanks for leaving us a review and sharing your feedback.

We are excited to learn that the no-coding options have been helpful and that you are finding Shogun to be an awesome page builder for your requirements. Thanks. 🫶

Our support team is always here to assist and answer the questions for you and we'll look forward to assisting you again. 😊

Thanks for the honest recommendation.

Sweetan | Client Services
Shogun Page Builder

August 9, 2023

This helped me create a killer landing page! It is pretty easy to use with the drag and drop feature. Saved me a ton of time! It's worth the paid plan

A Higher You
United States
3 months using the app
Shogun Labs, Inc. replied August 17, 2023

Hey there, Jacqueline! Thank you so much for writing this wonderful review for us. 🫶

I am glad to hear that Shogun helped to create a killer landing page and that the app has been easy to use with the drag-and-drop elements.

The landing page indeed looks, killer. 🤩

Please let us know if there is anything else we can assist you with.

Sweetan | Client Services
Shogun Page Builder

May 17, 2023

Very good tool, easy to use even without knowledge, and great support team helping all along the creation of contents.

Philippe Conticini
France
Over 1 year using the app
Shogun Labs, Inc. replied May 17, 2023

Thanks for leaving us a review, Tom. 🫶

We are very glad to hear about your positive experience with Shogun and the support team. We did design the app to ensure it is easy to use with the drag-and-drop elements and we appreciate your honest feedback. Our team is working on more features and improvements and we can't wait to share them with you.

Please do let us know if we can help with anything else in the future. 😊

Sweetan | Client Services
Shogun Page Builder

May 8, 2023

I would recommend using Shogun, easy to learn & Use and if you run into any trouble along the way the support team is quick to reply and brings quality support. I was given clear instructions and great customer support.

Saprada
Sweden
About 1 month using the app
Shogun Labs, Inc. replied May 9, 2023

Thank you so much for sharing your feedback, Axel!

We are happy to hear that Shogun has been easy to learn and use for you. Our support team is always happy to assist you in a timely manner and we'll look forward to doing the same in the future as well.

Thanks for the honest recommendation as well. 😊

Sweetan | Client Services
Shogun Page Builder

July 25, 2023

The app itself design wise works well for what I need. But I gave it a lower rating because it takes forever to load for me. I've tried clearing out my cache and still it takes over 5 minutes for it to load for me to just be able to edit. It's super annoying to say the least.

styleMbellished
United States
5 months using the app
Shogun Labs, Inc. replied July 27, 2023

Hey there, Malisha! Thank you so much for leaving us a review and sharing your feedback.

We are happy to hear that you have been finding Shogun perfect for your requirements. However, we apologize for the inconvenience with respect to the issues you reported. I was taking a look at your account and while I wasn't able to reproduce the issues, I'll be more than happy to look into this for you and resolve this.

My colleague, Justine has reached out to you via email to learn more about this so that we can analyze the root cause for you. If you could reply back to us and help us with more information, we'll be glad to assist you at the earliest.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun Page Builder

September 11, 2023

I've been using the Shogun app for a while now, and I couldn't be more impressed with their customer support and response time. It's not every day that you come across an app that excels in both functionality and customer service.

Whenever I've encountered any issues or had questions about the app's features, their support team has been nothing short of amazing. They are not only incredibly knowledgeable but also incredibly responsive. I've never had to wait for more than a few hours to receive a helpful and thorough response.

Nimbus® | Official B2B Brand Page | SE
Denmark
4 days using the app
Shogun Labs, Inc. replied September 13, 2023

Hi there, Frederik! Thank you so much for leaving us such a wonderful review and sharing your experience with Shogun and the support team. We greatly appreciate the kind words. 😊

We are super glad to hear that you are having an amazing time working with Shogun. Our support team is available 24/7 and we will continue to serve you in the future as well. Please don't hesitate to write back to us if you have any further questions.

Thank you so much for your love and support. 🫡

Sweetan | Client Services
Shogun Page Builder

May 8, 2023

The app is an easy to use drag and drop editor - I used it specifically for building product and landing pages. Their fast customer service is extremely helpful. Highly recommend Shogun!

Hope Books
Australia
9 months using the app
Shogun Labs, Inc. replied May 9, 2023

Hi there, Nic! We appreciate your taking the time and leaving us a review. 🤩

It was really great to communicate with you. We are happy to hear that you have been finding Shogun easy to use and the drag-and-drop editor is super valuable. Our support team is always here to assist and answer your questions.

We'll look forward to assisting you again. 🫡

Sweetan | Client Services
Shogun Page Builder