Reviews (3,306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.
Refine
-
By rating
The app is great! It allows us to be less restrictive with our theme's layout and saves us time since we are not having to write code. Plus, if there is an issue they have excellent customer service! Every time I have a question or an issue they respond quickly and do what they can to help.
Thank you for your review! Glad to hear that Shogun could help you rise above the limitations of your theme!
Karl | Team Lead, Technical Support
It is indeed helpful for page editing, but it will be a bit complicated, and it will take a while to master it. Customer support is very helpful, and you can find them if you don’t know it.
Thank you so much for leaving us a review, Zeyang!
We appreciate the feedback and will surely ensure that we can iron out any complications you encountered while mastering Shogun to its full potential.
I am also happy to hear that you had such an amazing experience with our support team. I'll be sure to share the kind words with the entire team. Let us know if there's anything we can assist you with in the future. 🙂
Sweetan | Client Services
Shogun Page Builder
Very solid page builder, would be nice if mobile optimization was easier. Very solid page builder, would be nice if mobile optimization was easier.
Amazing and user-friendly. The support folks are awesome and even one of the Co-Founders helped me throughout the day. Great app, great support service, couldn't ask for more!
It is quite a flexible CMS that is easy for a designer to learn. There are some bugs with fonts from time to time & content management (especially for updating text) is a bit tedious. Overall, it's a great app for Shopify to create good-looking pages or components for our website.
Thanks for taking the time and leaving us a review, Anastasia.
We are happy to hear that Shogun has been a flexible option for your requirements and that you are finding the app great to use which has been helpful when it comes to creating and designing good-looking pages.
We apologize for the inconvenience of updating the text and the fonts. If you could share more details with our team, we'll be happy to resolve them for you.
Thank you so much for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
Really easy to use & very intuitive - a great option for easily customising your stores pages. Would highly recommend :)
Love Shogun. First time user! It has been friendly to use and flexible. Excellent and fast customer service!
I'm so glad to hear that you had a pleasant experience using the Shogun Page Builder app so far. Please let us know if there is anything that we can improve to get to a 5 star level. We would love to hear from you!
Kalen | Team Lead, Support
Shogun Page Builder
Nice App. Easy to use. Lot of features. Had issues opening in Microsoft Edge. But it worked fine with chrome.
I had an issue with a section not showing on my landing page. I contacted support, and they were very helpful and so quick problem solved.
Hey there, Thank you so much for your review.
We are really glad to hear that the support team could help and the problem with the landing page was resolved.
Please do let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
We had an issue with the product reviews plugin within Shogun which we reported where we had hundreds of reviews but the plugin only displayed the last 5. This started to negatively impact our conversions. We reached out to support, were told it would be escalated but the issue still continued. I originally left a 3 star review because I felt this complaint was ignored which is unfortunate for such a pricey solution. I received a direct phone call from tech support resolving the issue within hours of leaving my review which was surprising. I appreciate the quick response and have bumped the rating from 3 stars to 4 stars. I would love to give it a 5 star rating except I still feel the price is a bit steep for it what it really offers. Don't get me wrong it works great outside of the reported issue, but it is a bit pricey as a monthly recurring page builder. If you aren't cranking out pages at an ongoing rate it's hard to justify the expense. It was great getting a fast response after my initial review, however, tech issues should be responded to without the need of going public to get a resolution.
Thank you so much for your review! We appreciate the feedback and apologise for the negative experience you had - glad that we could work with you to turn this around to a more positive experience.
I can assure you that no issues are ignored by our engineering team - this particular issue came due to a change made within Shopify itself, our engineering team needed to take the time to investigate the issue and deploy a fix to resolve the issues that you, and others, were experiencing. This was, unfortunately, a Shogun-wide issue that's now resolved.
Thank you for your patience during the process!
Karl | Team Lead, Technical Support