Reviews (3,306)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

September 12, 2018

Great site builder for what I need. Tech support is always quick to respond and very helpful. Never left in the dark. Highly recommend for getting your Shopify started.

Bali Depot
United States
5 months using the app
November 21, 2016

Strong product, fills a big gap in Shopify's needed abilities.

Cibowares
United States
5 months using the app
August 13, 2018

This app is perfect for creating beautiful content without having to get into the details of coding. I also love that it has been designed so well that I can use it to set up my shop, then turn it back on/upgrade later as I grow and it will remember my changes. One of my favorite features of Shogun is the ability to save snippets to re-use in other places. Now my buttons, CTAs, etc. look consistent from page to page. Thank you so much!

10 Gables
United States
5 months using the app
August 31, 2021

The Shogun Landing Page Builder is something I really can recommend if you would like to customize your Shopify theme to give the best presentation of your company and what your products can offer for your customers.
I noticed when searching for the best e-commerce solution that Shogun is used by some large brand names in the market, but Shogun is also used by many smaller companies. The learning curve to get started should not withhold you from selecting Shogun Landing Builder. After a day or two, you will have a good overview. The monthly price of 99 USD for the plan I selected set some expectations and these are so far more than met. So far, over the last months, I have received very fast support from the support staff at Shogun. Always solving my issues. I will recommend both the product and the support.

ebiketechnology
Norway
5 months using the app
Shogun Labs, Inc. replied August 31, 2021

Thank you so much for the lengthy review. We really appreciate all that you have written. I'm so glad to hear that you had such a great experience with the product and with our support team :) I'll be sure to pass along the message to the entire team.

Kalen | Team Lead, Support
Shogun Page Builder

Edited November 10, 2021

The customer service is always on point. I've asked for help so many times at this point and they never failed to be useful and avaible!

HeyToneBody
Italy
5 months using the app
Shogun Labs, Inc. replied November 7, 2021

Hey there, Younes! Thank you so much for the review. We sincerely appreciate the feedback.

It was great to communicate earlier and we are glad that you are having a good experience with Shogun. Our support team is always happy to help. 😃

We look forward to assisting you again.

Sweetan | Team Lead | Support
Shogun Page Builder

September 4, 2017

After a while it becomes intuitive, so easy to use. It keeps improving, with new features, which is great. Awesome support!

Meaningful Jewelry
United States
5 months using the app
Edited September 28, 2017

Developer answered my questions within 10 minutes at 11pm. What a great first impression.

The software also kicks zipify's ass (sorry Ezra) and does an amazing job scaling elements so that all screen sizes are accommodated. Looking forward to re-designing my front page! Get this now!

Popovleather
Canada
5 months using the app
April 17, 2018

Easy to use and works well for my site.

Hypnos Mattress 2
United States
5 months using the app
Edited February 12, 2021

pretty difficult to use, if you are expecting user friendly experience like Shopify theme editor , you will be disappointed. User experience is difficult. simplify it Shogun. Even simple email marketing platforms have better drag and drop function.

Woodstone
United States
5 months using the app
Shogun Labs, Inc. replied February 1, 2021

Hi Enes,

Thank you for your review. I'm really sorry to hear that you had a negative experience with Shogun. We strive to ensure that the app is easy to use, and helps customers build beautiful stores with ease. We clearly missed the mark here.

I can see that my colleague Charles reached out to you by phone but could not get through, then followed up by email to gather further feedback from you to assist with the issues that you are facing. I would ask that you reply to Charles and we would be happy to guide you on what you are hoping to achieve.

We really appreciate any feedback that you would like to share with us - it helps us grow and helps us provide you with a better service.

I hope that we can help you have a better experience with Shogun. Please do not hesitate to reach out to us.

Response to your update: sorry to hear that you are still struggling with getting to grips with Shogun. We have been trying to contact you since you originally posted this review but we have yet to hear back from you about what issues you are facing, what you are finding difficult, or how we can help you. If you could, we would really appreciate it if you could reach back out to us so that we can offer assistance or log the feedback.

Thank you,
Karl | Team Lead, Technical Support

January 21, 2020

We have been using Shogun for over half a year now and are really happy with everything the app offers. Building beautiful pages is really easy and their support team are great as well. 100% recommendation!

Oatsome GmbH
Germany
5 months using the app