Reviews (3,226)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, noting the quick and personalized assistance, including video explanations. It features a user-friendly interface with drag-and-drop functionality, allowing easy creation of visually appealing pages without coding skills. The app integrates seamlessly with Shopify, supports responsive design, and offers educational resources like tutorials and webinars. Continuous updates help keep merchant sites modern and efficient.

August 31, 2023

I am very new to this app and so far it is really great. I had some questions and logged on to the "chat" function to seek assistance. I received a video demo as a response, fully explaining what needed to be done to fix my error. I was incredibly impressed with the service and this did in fact fix my issue. Thank you for your help and I look forward to using the app more as my business grows.

The Irish Design House
Canada
3 months using the app
Shogun Labs, Inc. replied September 4, 2023

Hello, Sinéad! 👋 Thank you so much for sharing such kind words and leaving us a review.

We are extremely happy to hear that your experience with Shogun and our support team has been a positive one. We do try our best to record videos with steps to help resolve the issue or answer the questions you may have. I am glad our team was able to help fix the issue. 🫡

We look forward to assisting you again in the future. Please don't hesitate to write back if you bump into any issues. Thanks for the love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

October 27, 2017

Fluid and fun to work with. Easy to follow instructions. I had a third party theme so had a minor issue that Nick was able to fix instantly. Superb and reliable customer service that you can count on.

Hautify Hub
United States
3 months using the app
November 13, 2018

This app has really changed the way my store looks and feels. More professional and more fun and the time it took me to learn was only a few days. Yes, my most favourite app on the store to date!

Vapemate360
Australia
3 months using the app
September 27, 2017

Very Nice App and great support from Nick. They keep adding new stuffs to Apps to make it more awesome!!!

Novateur Solutions
India
3 months using the app
November 16, 2016

Beautiful app. If you ever plan on creating beautiful pages with limited coding knowledge or absolutely none at all, this is the best app for it. Simply drag and drop. It'll work wonders. Really amazing support team as well.

Chattelclub
India
3 months using the app
August 23, 2023

Fantastic product, but even more important.. fantastic customer support! I wish they had live chat on the starter plan, but email support is really responsive.

DMSO
United States
2 months using the app
Shogun Labs, Inc. replied August 28, 2023

Thank you for taking the time and leaving us a review, Erik.

Glad to hear that Shogun has been fantastic when it comes to your requirements and that our support was able to assist you. 🫡

Our team is super quick via email as well, but we appreciate the feedback and I have shared this internally. Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

December 11, 2017

Great app and the support team are out of this world!!

Kovrd Pillow Slips
Australia
2 months using the app
August 13, 2019

wish there were more customization available like there is in Elementor.. Elementor is cheaper and can do more in wordpress but shogun does the job for now.

STR8 SPORTS, Inc.
United States
Over 4 years using the app
December 16, 2020

This app is great! I have been creating my website with Shogun and have so many customization options. And the support has been amazing, whenever I have an issue the support team helps me figure everything out with videos and screenshots.

FRThankYou
United States
2 months using the app
Shogun Labs, Inc. replied December 17, 2020

Glad to hear that you are finding value from Shogun and that the team could help you out when you needed us! Thank you for your review. :D

Let us know if there is anything else that we can help you with!

Karl | Team Lead, Technical Support

May 13, 2020

Amazed at the quality of service here. I wrote in with a simple question and not only did they answer it - support identified a number of issues with my page that I didn't recognise, made videos showing me how to fix it, and also 'saved' the fixes so I could easily access and implement them myself. Very happy with the service and the customisability is much higher than Zipify.

Oral Health Plus
Australia
2 months using the app
Shogun Labs, Inc. replied May 14, 2020

Thank you! This review is so awesome and I am looking forward to passing this onto Jopeel and the rest of the company. We like to share positive reviews with the whole company to celebrate the positivity. Let us know if there is anything else that we can help you with!

Karl
Team Lead, Technical Support