Reviews (2,080)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

April 30, 2021

I used the App to help me send out promotional emails. The App is super easy for me to use as a non-techy. Thank you! - Lia

Lia's Floral Designs
United States
7 months using the app
Edited March 23, 2021

It very good!! Had trouble with understanding how to work the website, but now I figure out to work it.

R.A.W.E
United States
7 months using the app
November 23, 2020

I love the clean look and easy-to-use features. I've only used it to schedule a few emails so far, but I'm looking forward to transitioning from another software. I wish I'd done so sooner.

PARU
United States
7 months using the app
November 30, 2020

It is an amazing app for email marketing, thanks to shopify for introducing such apps from time to time.

Flitit
United Arab Emirates
7 months using the app
May 6, 2021

I love the app!!! Marketing is tough, it is tougher when you are stupid. Making my own gift card is awesome, but sharing it by email is amazing.

Black Cock Toys
United States
7 months using the app
Edited April 24, 2020

We received an email from Shopify telling us that we had been selected for an early release of this app but sadly it does not work - we get a server error code, the app takes ages to load then we get a blank white screen. Shame as this looked really promising, clearly it's not ready for release yet & is very buggy. Tech help got involved, issues now sorted !

Willys-Hifi Ltd
United Kingdom
7 months using the app
Shopify replied April 21, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve.

I'm really sorry to hear of the troubles you are having with the app. I'm going to send you an email to open up the lines of communication and see what I can do for you here.

Amy l Shopify

September 8, 2020

since shifting my domain to shopify my sales have multiplied, the site is easy to used and well laid out, payment options for customers is secure and easy to use

Odi Boutique Jewellery
New Zealand
7 months using the app
September 25, 2020

Very simple to use! Would recommend to anyone as you can easily access the list of subscriber from your website. And then send any kind of templated email newsletter you would like! Try it out.

Exceed HQs
United States
7 months using the app
November 17, 2020

Works seamlessly with the website's resources. But I would like to see more templates in the future.

mycolourculture
United States
7 months using the app
April 23, 2020

Unsubscribing from my current EDM platform! Shopify Email is awesome. Excited to see what features will be introduced. Firstly would be fantastic to see automations ie when a customer first signs up to your mailing list.

Allegra Allure
Australia
7 months using the app