Reviews (2,338)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing email campaign management and performance tracking. It offers cost-effective solutions with user-friendly design tools, customizable templates, and dynamic fields. Built-in analytics, automation capabilities, and integration with Shopify Forms and Shopify Flow help personalize customer interactions and automate processes. Merchants also praise the straightforward setup, reliable performance, and responsive support team.

September 5, 2020

Contento con esa aplicación que me permite enviar correos electrónicos con mucha rapidez y con un diseño correcto.

Cardell Watch Store
Spain
4 months using the app
September 2, 2020

Me pareció muy sencilla la aplicación, pero creo que puede mejorar con respecto a dar mayores alternativas para editar tamaños de espacios, mayor variedad de fuentes, entre otras cosas.

Sueños de Lavanda
Peru
Almost 4 years using the app
January 22, 2021

Thank you for the template, such a help for a business beginner like me! :) I don't know all the creative aesthetic yet and this helped put everything at ease.

Catie's Miniatures
United States
4 months using the app
September 11, 2020

This is so simple and so effective. Really easy to use templates and design too. Yes, if you want more features you can go to mailchimp or similar, but you pay THROUGH THE NOSE for it. For a small business who doesn't have many emails or many subscribers, this is absolutely perfect. Please please please don't get rid of this!

Gardening for Kids
United Kingdom
4 months using the app
September 9, 2020

it is a cool advantage to our business and stay more close to our clients thanks for being better and better every time shopify

Stockholm Co.
Mexico
4 months using the app
September 29, 2022

Great app! Suggested additions based on what other apps offer that would put it at 5*: * Email multiple segments at once * Add custom data fields * Email customers based on the collection that they purchase from without doing a bunch of work arounds * Search and select segments in the search bar when choosing which collection to send to / sort the drop down list of segments by A-Z rather than the order in which they're created * See individual recipients' email receipt/open history

JNJ Apparel Campus
United States
Almost 4 years using the app
Shopify replied October 10, 2022

I'm delighted to hear that you've enjoyed using Shopify Email and we appreciate you taking the time to write your review and provide us with your suggestions on how the app can be improved. I'll be sure to pass your feedback onto our development team for review. -Victor

March 3, 2021

If you want to send bulk emails and are looking at a 10-15% bounce rate instead of 4% bounce rate, and have a SHOPIFY STORE, then this is for you!

FingerWeights
United States
4 months using the app
July 26, 2023

Wir sind nun von Klaviyo komplett auf Shopify Email umgestiegen und ich muss sagen. GENIAL. Klar, es fehlt noch an der ein oder anderen Stelle ein tolles Feature und ich hoffe, dass Shopify hier noch nachzieht - aber der Anfang ist gemacht. Das Beste daran, wir haben nahezu alle Flows in Shopify nachgebaut und verlieren dadurch keinen Umsatz. Im Gegenteil - wir zahlen sogar deutlich weniger als mit Klaviyo.

Barista Royal GmbH
Germany
4 months using the app
March 24, 2021

Amazing app for dummy's such as myself - I was able to easily edit the templates and customize them to my stores colour scheme and products. I would highly recommend this to everyone!

NDWC0 Shop
United Kingdom
4 months using the app
September 15, 2020

i used this app to send my emails and i dont think i could of got any better experience anywhere else.

Minks Wit Kay
United States
4 months using the app