Reviews (1,907)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and ease of use, particularly highlighting its seamless integration with Shopify which simplifies email campaign management. It offers a range of customizable templates, though some merchants desire more advanced features. Key benefits include robust analytics and automation tools like abandoned cart recovery, enhancing marketing efficiency. The free plan is popular, allowing up to 10,000 emails per month at no cost, beneficial for reducing operational expenses. Merchants report successful marketing campaigns with noticeable increases in sales and customer engagement, making it a recommended choice for enhancing marketing efforts within the Shopify ecosystem.
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Worst email app on the store, only thing it's got going for it is that it's cheap & can do flows but tbh it needs to be cheap now that shopify is taking fee's from all 3rd party transactions including buy now pay later services which already take too much. Moving the abandoned cart emails into this app while it is so half baked has me angry, I had an awesome template but now it's gone as you guys are forcing us to use this. I can't make anywhere near as good of an email in this app as I could using OrderlyEmails: Email Templates and just pasting the code into shopify. This app can't even size images properly, recommend products or display dynamic discount codes to draw a customer back. Such a lack of customization, lack of social networks you can list in your footer. The footer is just plain terrible tbh. Stop rolling this out until it's actually a good app!
Hi there, Titan Pop Culture. Thanks for taking the time to leave us a review for Shopify Email. I'm sad to hear that the recent changes made to emails and automations haven't been something that you've been able to get value from. Having greater customization of your emails, and using your own custom templates, is incredibly helpful for merchants that want to have greater control over their marketing and branding emails. I've gone ahead and passed this review to our Product Team for their consideration, and also made a feature request to ask for greater customization options in the future. I can't outline when these requests may be added, but you can rest assure that they're now on the team's radar. Thanks again for your review. -Imogen, Shopify Support
This is a lovely app! However, it would be useful to add few design options to match our theme, for example allow square and hollow buttons, etc.
ottimo. intuitivo. veloce . Facile da usare. Ha delle email gia' programmate molto molto belle e d'impatto.
This tool is easy to use and should be included in the shop subscription. I will use it again to reach my subscribers.
I used this app to help me send emails to my email subscribers. I really helped me out, it was a bit tough to figure out what to do to send the emails out, but the help center assisted with that part.
I like it but it would be better if it have a graphic about abandoned cart.
It would also be amazing if the emails could be modified with more options.
Cons:
You cannot do custom segmentations inside the app.
Templates are limited.
Deliverability takes too much time.
No automations.
Pros:
It is cheap
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us on the Shopify email. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
The best and basically it's free to use I think I would just stick to shopify email marketing .....................................
Excellent email system and really easy to use, and cost effective. So ideal to be able to just pick products and then make cvhjanges to text etc - really versatile.
A couple of things could be improved, the system only allows a certain amount of emails each week which can be annoying if you have an urgent one to get to all your contacts, ansd you've already used up the quota. Also would be great if we could see who has actually clicked on the email like the info that Mailchimp give you.
The app went into maintenance mode while I was writing the email and when it came back online the draft was gone, so that was not a good first impression. After it came back online and I started a new mail, it was smooth sailing.
Hey there!
Amy here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the troubles you faced when you first got started, but glad that you are enjoying the app now!
Im going to send you an email, just to open up communication with you and see if there is anything you would like to share with our developers!
Amy l Shopify