Reviews (2,070)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

April 3, 2021

Really enjoy the easy nature of constructing the newsletter and the seamless option to include product photos that exist on the site.

Tiradia Cork
United States
5 months using the app
March 26, 2021

Sehr funktional, alle notwendigen Anpassungsmöglichkeiten vorhanden dennoch nicht überladen sodass die Einstellungen / Anpassungen schnell auf das eigene Layout gemacht ist.

Xisolution
Germany
5 months using the app
October 4, 2020

It was very simple to navigate. Good for sending custom emails> I could add pictures of my choice. Only suggestion would be to be able to add dividers as sections.

Sirohi.org
India
5 months using the app
June 9, 2021

Hi I can't setup an automated newsletter using this app.
Please help me to set it up. It only shows the option to send or schedule.
But we want to send an email as soon as anyone subscribes to our newsletter automatically but that's not available.

The midas star
India
5 months using the app
Shopify replied June 26, 2021

Hey, there. Thank you for reaching out. We have a step-by-step guide that can help with setting up Shopify Email (https://bit.ly/3A4tfb2) and automations (https://bit.ly/3x0T3mK). However, if you need further support, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/3gqKnPt) and log in to your account to start a support request. Cheers! -Elias, Shopify Support

December 28, 2023

Another free app. Need time to explore on how to use the app but overall works great.

Pattern Patch Parlor
United Kingdom
4 months using the app
Edited October 6, 2020

I used it It great and I would continue using it for my campaign its easy to use, and I'm a beginner it could be better but its ok

QueenKhadijas101
United States
5 months using the app
Edited November 12, 2020

IF you are using this app for THE MOST BASIC emailing, to a small list, it may be OK. However, if you are using as a regular marketing tool, I cannot recommend this app. I carefully tested and compared to Mailchimp and this program BREAKS and has sending issues. Emails stop sending after delivering to 30% of the list and breaking during sends. Support did not find an explanation. I hope Shopify puts more dev into it. UPDATE: I had been contacted by Shopify support regarding this, but they never followed through.

Atomic-Moto
United States
5 months using the app
Shopify replied September 10, 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email delivery. You can find some great insight here as to how to increase the deliverability of your emails - https://bit.ly/314x9jQ

I am also going to send you an email to open up communication incase you have any other questions, and also so I can get your feedback to our developers.

Claire - Shopify

September 11, 2020

Easy to use and another free marketing tool to reach customers. What's not to like?!

Four Wall Prints
Australia
5 months using the app
April 16, 2021

so easy, zero cost, you can create your own email groups and send them to specific people, everything you try to edit it has an option for AND it has campaign templates and suggestions everything is super user friendly and built to direct you to make the best email in the quickest easiest way. so so so so so so so goodddddd.

Esthemax Australia
Australia
5 months using the app
October 12, 2020

I used this app to help me send my first e-mail marketing. It is absolutely great! Everything is simple and easy! Really great job. I am delighted to use Shopify!!

cherrytale boutique
Greece
5 months using the app