Shopify Email , 1,480 reviews

Overall rating
4.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, simplicity, and cost-effectiveness, making it ideal for small businesses. They value its customizable email templates, mass emailing feature, and robust analytics capabilities. Additional features such as product insert, review feature, and easy addition of subscribers, products, and discounts to emails are also favored. The app's transparency in showing bounced or spam-reported emails is commended. It's seen as a cost-effective and efficient solution for basic email functions.

November 26, 2020

Very easy to use and run an email campaign. It helps me to scale up my retail channel within a minute.

wisegrow
Australia
12 minutes using the app
Edited October 23, 2020

I like how I can access this app easily from shopify and create a professional email to my customers. Still learning all the features but so far so good.

KEINAHSA
United States
About 2 hours using the app
February 5, 2021

I am new to using this app but I was able to navigate with ease. I am certain with more practice I will get better. So far so good!

Des'Yanii Couture
United States
10 minutes using the app
January 6, 2021

Just created first email and sent to subscribers. Pretty convenient tool with preset formats and a blank version if you want to create your own!

AFT Gear Garage
United Arab Emirates
10 minutes using the app
September 2, 2020

Being able to write emails out to customers right from my dashboard is great. I do wish there were more features included in the composition of the emails,, similar to what MailerLite offers.

Takodana Trader
United States
About 2 hours using the app
August 5, 2020

It literally sends emails to the most simple schedule ever. It does nothing of any use. What are you charging for? Something as simple as this should be free across all plans!

Dr Gus Nutrition
United Kingdom
About 3 hours using the app
Shopify replied August 26, 2020

Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing.

I would love to talk to you further and get a better understanding on how we can improve the app. I will send you an email to open up that line of communication!

Claire - Shopify

December 30, 2020

I used this app to help me send out notifications to my customers when new items were added to our store - it does exactly what I need it to!

Beta Bee Online
United Kingdom
9 minutes using the app
May 12, 2021

Good app to send emails to all subscribers. Also it is very easy. Customers are reading these emails and getting benefited.

DiyaNaturals
United States
8 minutes using the app
November 10, 2020

very user friendly and quick to use. E-mail is great to reach all customers. I use this for all my businesses and its very user friendly.

Vegan_Soule_Mates
United States
7 minutes using the app
April 27, 2020

Your email couldn’t be sent

Shopify Email is blocked for your shop. Contact Support to troubleshoot the issue.
Whats wrong?

MRFmultitools
Ukraine
About 2 hours using the app
Shopify replied April 28, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear of the trouble you are having with our new app. I would be more than happy to dig into this with you and get you all sorted. I'm going to send you an email so we can open up the lines of communication here and get this up and running for you.

Amy l Shopify