Reviews (2,069)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

November 25, 2020

really simple to use so far, also the cost is really accessible and so far a breeze to use and plan black friday

Boutique Blitzcast Fishing
Australia
4 months using the app
September 6, 2020

It was easy for the most part linking all the social media was a bit difficult. Also I cant send out marketing to people who are not subscribers.

HERA Body Collection
United States
4 months using the app
Shopify replied September 10, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Currently it is not possible to email customers who who have not subscribed to receive marketing emails from you.

Our team are consistently working to improve the app and add functionality to suit our Merchants needs so I'm going to follow up with you with an email to open up the lines of communication here and I can provide your feedback to my team.

Claire l Shopify

January 7, 2021

It is easy to use, but i wish i could add more than one product or photos in one email for customers to get a glimpse of what in store, rather than one item.

JolasOnline
South Africa
4 months using the app
January 19, 2021

I enjoy the features and what it is capable of. I just wish it offered a bit more. More templates, different structures when adding products to the email, etc.. If Shopify were to add more customizations, I would give this a 5 star rating.

Sea Breeze of California
United States
4 months using the app
Shopify replied February 12, 2021

Hey!

Amy here from Shopify. Thanks for taking the time to leave us a review. I would love to hear more details on exactly what you would like to see. Its that kind of feedback that helps us to improve our app!

Im going to send you an email to open up the communication here.

Amy l Shopify

January 5, 2021

Fast and easy way to communicate with our customers and keep them updated on new products and deals.

Solves Strips®
United States
4 months using the app
May 4, 2021

Veloce e semplice, con tanti form già impostati da cui prendere spunto. Sicuramente uno strumento utile a chi è alle prime armi .

TRIMERO
Italy
4 months using the app
November 23, 2020

I used quite a few different email marketing apps but always found them a little bit too complicated. This one is super easy to use. Has everything you need plus is 100% integrated with Shopify so you can use all the products, discounts, customer lists very easily. Took me like 30 min to prepare a Black Friday Sale email. 100% Recommend.

SYROKAN
Poland
4 months using the app
Edited April 23, 2020

It doesn't work. We're getting a white screen of death when trying to create a new email campaign. Frankly, not surprised. It's somehow in the Shopify's DNA to blow feature launches :)

UPDATE: Seems to work. Looks good so far.

Black Alice Lingerie
United Kingdom
4 months using the app
Shopify replied April 22, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear of the trouble you are having with our new app. I would be more than happy to dig into this with you and get you all sorted. I'm going to send you an email so we can open up the lines of communication here and get this up and running for you.

Amy l Shopify

Edited December 4, 2020

Needs more Email Templates. Very Basic! Too Basic! not enough options. page works great very easy to work and manage just needs more template options and colors also the header you can't change the font

Winkbykamice
United States
4 months using the app
Shopify replied December 7, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

June 1, 2020

Can't send emails to people who've dissalowed email marketing, so we can't use it to warn people about the covid situation. Completely useless

Got2haves.com
United States
4 months using the app
Shopify replied June 9, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time leave us a review. I can understand wanting to reach all of your customers, outside of those signed up to marketing at this current time. I'm going to follow up with you in an email to open up the lines of communication here so if there is any further feedback on functionality you would like to see I can pass this on to our developers as well as your current feedback.

Claire l Shopify