Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

October 23, 2020

First time using this app sending Email it's very easy to use get directly to the point. Maybe its me, but I don't see an option showing me which customer open the email.

Londyn Get The Look
United States
About 21 hours using the app
December 5, 2020

I just used this app for the first time for my https://hiptage.com customers and so far I really like it!

Hiptäge
United States
About 20 hours using the app
October 6, 2020

Very easy to use and has some good basic features. Great starting point for marketing, Looks professional too. So far it is perfect for a quick info sharing email. Look forward to seeing it develop further.

Pioneer Outfitters
New Zealand
9 days using the app
October 30, 2020

Very easy to use. Good selection of templates to choose from and simple to edit. I will continue to explore the app

Music Box Designs
Netherlands
9 days using the app
November 25, 2020

It's great and integrates perfectly, above all its cheap compared to other providers. What i would love to see is more ways to segment customers based on past behavior.

Schwartz & von Halen
Netherlands
About 18 hours using the app
March 18, 2021

Would love to use this in place of Klaviyo but you need more features such as abandon cart and more segmenting. If you could get some of the best features of Klaviyo you'd have a hit on your hands and I would gladly pay $300/mo for this.

UltraClear Epoxy
United States
8 days using the app
November 22, 2020

This is my first time using it for Black Friday emails. It's very user friendly and offers the options I need. I was able to create my email quickly and easily

GROW7H Wellness Products
United States
About 17 hours using the app
May 5, 2020

I used this app and found spelling errors and simple grammar edits were not highlighted! I cannot trust this mailing system if this does not get corrected.

Sundaylace Creations & Bling
Canada
19 days using the app
Shopify replied May 6, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication here and see what can be done.

Amy l Shopify

June 23, 2020

I think this is great for showing your products, but theres missing very important features such as the creation of Signup forms for new visitors.

HO SOCCER México
Mexico
19 days using the app
Shopify replied July 7, 2020

Hey there!

Amy here from Shopify, thanks for the valuable feedback. I would love to talk to you about how you can implement a signup form for new visitors. I'm going to send you an email so we can chat more about this.

Amy l Shopify

May 8, 2020

We need one thing: HTML & CSS customization. Upvote if you agree.

I used this app for 5 minutes and realized I ain't going nowhere with the normal features. And we need to keep this free, because we're paying lots of money to use Shopify in the first place.

WHITEWOLF
South Africa
18 days using the app
Shopify replied May 11, 2020

Hey there,

Amy here from Shopify. I appreciate the feedback. I fully understand how having the ability of HTML & CSS customization would be helpful. I'm going to send you an email so I can gather your feedback and make sure it gets in the hands of my developers.

Amy l Shopify