Reviews (2,068)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.
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Hello Shopify. I like the idea of this email being created by Shopify itself. However, this app is missing A TON of important features. Is there a way that you guys can add the following automatic emails:
Order Confirmation, Order Cancellation, Order Follow-up, Shipping Notification, Delivery Notification, Abandon Cart, Product Recommendation, Birthday and Cross Selling.
Also can you guys add features like, social icons in the footer of the website and website information.
Buttons for: Order Tracking, Order Cancelling, Order Editing, etc.
Thanks!
First I thought: GREAT! and it already is, but I thought there will be more included, than just the newsletter tool... Forms, Automation e-mails etc.
But no. That would be so great, to handle it all in shopify directly without any third party.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication between us.
Amy l Shopify
If would be better if can send emails too all customers ever paid. For a new online business we do not have a lot of subscribers.
Hi,
Able to upload the Shopify Email App but very limited for personalization the marketing e-mail. Any help please ?
Just by exemple, Not able to add a Text section over the logo section.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication and see how I can help.
Amy l Shopify
Finally, an email app with justified fair charges for small businesses and big businesses alike, looking forward to all the Goodness offered by the app. And I believe it's going to be such an important part of the Shopify ecosystem. All the best wishes for them :)
But ATM, it's not working, and showing this notification, Which is very unprofessional, TBH:
" Shopify Email is coming soon
Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available. "
I was blown away !!!! I just canceled my subscription to my other email marketing software. I also LOVEEEE that they are already branded and allow for filters to be saved !
I have to say you guys professing you are E-Commerce experts has to be questioned at times. It would appear that after all the 'testing' you have done, your team on this has completely ignored the most basic user (customer) experience. We like others find its not available for our store. ... but YOU ONLY DISCOVER THIS AFTER YOU HAVE INSTALLED THE APP.
I don't understand...I installed the app and it says:
"Shopify Email is coming soon"
Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available."
Come On .. its just basic.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. Its feedback like this that helps us to improve! I'm going to send you an email to open up the lines of communication and see what I can do for you here.
Amy l Shopify
this app is really great to market your business through emails. I do want more templates and options to include photos
Hello, the app is not working for me at all. It just loads blank, how can I actually use it, I am looking forward to seeing the email marketing app Shopify has built .
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. Its feedback like this that helps us to improve! I'm going to send you an email to open up the lines of communication and see how we can get this fixed for you.
Amy l Shopify
No "thank you for subscribing" email possible!? More expense and time wasted on another app just to get this feature. What a glaringly obvious failure.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are continuing work to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify