Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

October 5, 2020

Easy to use, and fast to generate results. I was having trouble linking other email promotions to Shopify and With Shopify email I was able to figure it out

NatureCode
Brazil
About 23 hours using the app
March 14, 2021

It's very easy and convinient for me.
The only complain I have is that I want to use "liquid tags" in email messages.

InstaChord
Japan
About 22 hours using the app
October 23, 2020

First time using this app sending Email it's very easy to use get directly to the point. Maybe its me, but I don't see an option showing me which customer open the email.

Londyn Get The Look
United States
About 21 hours using the app
December 5, 2020

I just used this app for the first time for my https://hiptage.com customers and so far I really like it!

Hiptäge
United States
About 20 hours using the app
November 25, 2020

It's great and integrates perfectly, above all its cheap compared to other providers. What i would love to see is more ways to segment customers based on past behavior.

Schwartz & von Halen
Netherlands
About 18 hours using the app
November 22, 2020

This is my first time using it for Black Friday emails. It's very user friendly and offers the options I need. I was able to create my email quickly and easily

GROW7H Wellness Products
United States
About 17 hours using the app
April 21, 2020

Thank you, Shopify for this Email App, I have sent out 2 email campaigns with this app since yesterday. The fact that I am not paying for it is a big STEAL! I have 2109 email subscribers, I had to unsubscribe from the app that charges $36 monthly so as to use this Shopify Email campaign for now which will save me some bucks. It's easy to manipulate, I designed the two campaigns sent out already and I still have few designed campaign saved in my draft which I planned to send out tomorrow. Because this app is new, the scheduling option is not working yet, it has few templates, which I believed they will keep updating the app.

Gloge Store
United States
About 17 hours using the app
January 22, 2021

It was easy to use and it worked well. Editing was easy and there are enough possibilities. I recommend Shopify email.

kustom.fi
Finland
About 15 hours using the app
May 29, 2020

I don't know why people are so upset about this app... Yes it is basic, yes it is simple, and yes this is not a Mailchimp but has an integration with the Shopify system and your true list of subscribers that checked the marketing permission.

I had a very bad experience with Mailchimp as the were counting my subscriber's numbers from Shopify, even those that did unsubscribe. The 'ShopSync' app is not updating your list of subscribers/unsubscribers in Mailchimp but MC will charge you for the full amount. My list of emails collected was around 2000 so MC for me was free. Then I got one subscriber extra and I jumped into higher bracket and this is the time where the problem started. MC was charging me 49.99 USD per month until I will reach 2500. I was like okay I can handle it. When I reached 2501 another 8.99 was added to my billing without even a notice on my email they just sent an invoice.

As this was for me a bit expensive I changed the app to Seguno, and the first shook that I got was that my list of real subscribers (who marked the marketing permission) were around 1000 not like Mailchimp calculated via ShopSync 2501. As I sent an email to Mailchimp about it I didn't receive any answer-back. Seguno also not calculating to list bounce emails and spam emails so they kindly cleaned up my list.

I would suggest to everyone to check your numbers of real subscribers based on your customer list in your Shopify system as ShopSync in not updating your list in MC. As in my case, I shouldn't pay over 50 USD for 2501 subscribers where more than half of that weren't subscribers anyway.

As for now I highly recommend Seguno App and Shopify Email for stores who just want to simply promote the store, products, blogs. They are enough and right now Seguno is keeping my subscribers list clean and updated and I'm paying 20 USD a month as I reached 1001 subs.

MAYL Wear
Hong Kong SAR
About 13 hours using the app
April 23, 2021

I was previously using Mailchimp along with Squarespace and I find this to be so much easier to use, plus it's all included with your Shopify subscription and links to all of your products. Very Happy!

Lauren Pretorius | Contemporary Artist
United States
About 11 hours using the app