Reviews (2,393)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies creating and managing email campaigns. It integrates seamlessly with Shopify, allowing for personalized emails using customer data. The app is affordable, with a free tier ideal for small businesses, and offers customizable templates and essential automation features. Built-in analytics and supportive customer service further enhance its value, making it a solid choice for basic email marketing needs.

June 4, 2020

what is used to send if cant send to the imported mails?why have to import cvs if its fake not ?????

Atchy Shop
Qatar
2 months using the app
Shopify replied June 9, 2020

Hey there,

Claire here from Shopify. I appreciate you taking the time to leave us a review. I'm going to send you an email to open up the lines of communication here. I would ...

October 18, 2020

The app seems easy to use, however I'd love to see more basic features like the ability to resize the product sessions/images. And there doesn't seem to be a function to automate sending out emails, e.g. the welcome email upon subscription?

TINICOTERIE
United Kingdom
2 months using the app
Shopify replied October 21, 2020

Hi there, Amy here from Shopify. Thanks for taking the time to leave us some feedback. We love to hear from our Merchants, that is how we improve! Im going to send you an ...

March 9, 2024

Good

Dinii
Ghana
About 2 months using the app
August 11, 2020

This app is amazing. Not only is there an option to create an email campaign from a blank template, there is also a great selection of templates to use. There is no limit to how many subscribers either like there is on Mailchimp. Highly recommended!

HairMadeEasi
United Kingdom
2 months using the app
January 7, 2021

I have made the terrible mistake of using omnisend only to find myself with horrific headaches and a very unfriendly user experience. Thank you so much, Shopify for your easy to use interface and great service as always.

Canes Galore
United States
2 months using the app
February 22, 2021

Simple, quick and easy. Helping me get up and going with email marketing so thank you to Shopify email for making the process so good.

PetsBestBuddy
United Kingdom
2 months using the app
September 1, 2020

I got a result of this service. Even it needs improvements this has a great opportunity to market products using emails. Thanks and hope to get a better result.

Facestora
Sri Lanka
2 months using the app
Edited April 5, 2021

Très pratique, facile et efficace. Je peux envoyer mes Emails de promotions à mes clients en un rien de temps. Hyper simple, un gain de temps pour moi énorme.

M-EGVA
France
2 months using the app
November 7, 2020

All revved up and ready to go. Easy to customize and modify as you choose. A time saver without a doubt.

The Stay At Home Barista
United States
About 2 months using the app
January 11, 2023

It doesn't support many languages, the templates are very simple but I get it, it's a free app after all. However, the inability to choose the customers to whom I want to send a specific email with an advertisement is a failure. You can only use customer segments (which are set automatically, cannot be edited and are pointless). Also the application may be free but very average. Lack of support - ...

DOGONI
Poland
About 2 months using the app
Shopify replied February 27, 2023

Thank you for taking the time to share your review. To create new or custom segments, you can do so from your *Admin > Customers* section. Furthermore, since this app is ...