Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

January 6, 2021

Honestly, this is the first e-mail newsletter that we've scheduled so while it's been an easy enough setup, we have yet to really understand how helpful it is.

4 BeanS
United States
About 1 hour using the app
September 7, 2020

Loved how easy it was. My logo and email auto populated and adding additional fields were easy as well.

Beyond Ordinary
United States
About 1 hour using the app
April 27, 2021

Super easy to use!! the templates are definitely wonderful and time savers. They are really easy to modify, and follow. Totally recommend it!

Apricus Finds
United States
About 1 hour using the app
February 10, 2021

Just cancelled my MailChip account and will now save over $300 a month to do just the same thing - THANK YOU!

Dynomighty Design
United States
About 1 hour using the app
February 26, 2021

Instead of the companies legal name the template footer states the shop name along with the address. Same with the copyright remark. In this respect, the marketing emails sent are legally problematic.

MIRAI
Germany
About 1 hour using the app
Shopify replied March 13, 2021

Hey there,

Amy here from Shopify. I appreciate you taking the time to leave us a review. I'm going to follow up with you via email to gather some further information from you and see what can be done here.

Amy l Shopify

February 3, 2021

It is easy to use and gets the job done really quickly! Overall was exactly what I was looking for!

Kat Eye Cosmetics
United States
About 1 hour using the app
November 5, 2020

Shopify has been so easy to use and design my website with. I love all of the built in features and great marketing tools too! Highly recommend to new and experienced users!

Collin The Shots: Coffee Table Books
United States
About 1 hour using the app
December 13, 2020

Very helpful and easy to use. After trying three apps, this is the first I have finally succeded to send engaging email with

Juneberry
Germany
About 1 hour using the app
July 15, 2021

Pretty useless given that it cannot do automation. This is rather odd, because Shopify itself can (eg through abandoned cart emails).
The instructions in other review feedback don't work and Shopify help desk had to point me to a 3rd party app and. Pretty frustrating given that automation is so 2010. Please, please, please add automation, if you did it would be a good app.

Milton Ashby
Australia
About 1 hour using the app
Shopify replied July 27, 2021

Thank you for getting in touch and for sharing your feedback with us here, and I can certainly appreciate why having more automation in Shopify Email would be beneficial. Shopify Email is still a relatively new app and it's possible that more automated features become available down the line, but nonetheless I will be sure to pass your comments onto our development team for them to consider. We appreciate you getting in touch and sharing your thoughts in your review. -Victor, Shopify Support

February 8, 2021

I wanted to send my first marketing email. It was easy to edit each piece. What I didn't like is when I chose a different product photo is erased all my previous wording and put in the wording from the item product description. So I had to rewrite all the info I wanted there.

brittanymyra
United States
About 1 hour using the app