Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

February 3, 2021

This app was so easy to use! This is my first time doing any email marketing so I appreciated the how to video and templates for ideas. Now to see some results!

Freedom Feeder
United States
About 1 hour using the app
November 18, 2022

DO NOT INSTALL if you have multilingual site. After installing you will lose abandoned cart email you had before installation. This app shouldn't be able to be installed on multilingual setups. Is there even a way to get my previous multilingual automation emails back?

Saarni - Gentlemen's Boutique
Finland
About 1 hour using the app
Shopify replied December 30, 2022

Hi, there. Thank you for leaving a review for Shopify Email. I'm sorry to hear about this situation you've experienced. When setting up email automatics within Shopify Email, enabling the automation for abandoned carts will override the email notification that would have been created in 'settings > notifications'. There is a prompt mentioning this before agreeing to set up the automation. The email template available to you once opted into the Shopify Email automation can be edited, but will only be sent in the language in which you write the email's content. I recommend that you reach out to our Live Team (https://bit.ly/2AWw5VA) so they can look into reverting back to your previous notification set up so you can use the emails that you were previously. -Imogen, Shopify Support

Edited December 26, 2020

So far so good...I do like the app, when I get more savvy I know to enjoy a lot more. Thank you Shopify! :))))))))))))))))))))))))))))))))))))))))))))))))))))

LMALEAVEMEALONE
United States
About 1 hour using the app
Edited November 18, 2020

Awesome! Very easy to learn and very practical, at least for getting started in email marketing and retaining customers!
Thanks Shopify: D

L'esprit Bois
France
44 minutes using the app
December 26, 2020

very good app I like send emails with this app I give you 1,000000000000000000000000000000000000000000 stars

carrillo western
United States
43 minutes using the app
February 23, 2021

It was all going along fine until I reviewed my newsletter and I couldn't figure out how to go back to editing mode.

Hemp & Company
Canada
40 minutes using the app
November 2, 2020

I was looking for something simple and found this. It has been really easy to use and with a decent volume of emails for free to small entrerpises like mine! Thank you guys!!

Ámbar Café Especial
Mexico
40 minutes using the app
December 5, 2020

Easy and very user friendly!!! Intuitive and simple design templates you can follow. Also its very convenient to link with your data base.

Adalt Brewing
Spain
39 minutes using the app
December 5, 2020

Very intuitive and efficent tool All required steps are clearly explained and easy to use for anyone

The Fragrance Shop
Portugal
38 minutes using the app
April 20, 2020

Simple y sencillo... exactamente lo que estaba buscando... trabajo muy bien A++++++++++++++++++++++++

Voceteo Outlet
United States
38 minutes using the app