Reviews (2,378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that simplifies creating and managing email campaigns. It integrates seamlessly with Shopify, allowing for personalized emails using customer data. The app is affordable, with a free tier ideal for small businesses, and offers customizable templates and essential automation features. Built-in analytics and supportive customer service further enhance its value, making it a solid choice for basic email marketing needs.
Refine
-
By rating
Very useful and good app. Just wish it had ability to automatically use some offers to repeat buyers or new subscribers without having to reschedule and copy the campaigns manually all the time.
Hey, there. Thank you for taking the time and sharing this feedback with us! We can see how being able to automatically use new offers for your campaigns can be a useful ...
It becomes better than the first time I've tried to use it. If you guys can add the function that shows more than one product per line and add products based on their Series would be better.
to open the app i have to go into the app store, find the app then click to add app. it does not want to load in from the shopify control screen
Hey there!
Claire here from Shopify. Sorry to hear you were struggling to access the app. I would be happy to follow up with you in an email and help you through any errors ...
It was quick and easy to use, most of the information was automatically merged in. My only complaint is that the emails get marked as spam.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality ...
i honestly like this app its nice app i do recommend using this app guys for your business purposes
For a free email marketing tool, don't expect much from this. It works on standard automation such as; "Welcome", "Abandoned", "Offers" etc. However, it gets pretty annoying when you want to customise a template to send an email to customers who purchased a certain product/collection. And you want to get segmentation details of. your customers. You won't find anything in the HELP articles, it's ...
Hi, there. Thank you for taking the time to share your feedback with us. I have passed your comments along to our developers to help us better our products and offerings in ...
It doesn't even have the really basic feature that makes us look for an email marketing app, the ability to set a welcome email automation. Customer support on the other hand is very attentive and helpful, got contacted via email with some apps suggestions and options to get the feature i needed set up, it was a very nice gesture and i am really grateful.
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add ...
Installed it on 2 different stores and have followed the help guides and just met with the same message "Shopify email will be available soon". Why announce that it's released to everyone if it's not?
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of ...
Designed by a team of people never seen or used mailing software before... Do not use it for any critical or timely campaigns. Because when you click send (as in star your email campaign) it doesn't mean they are sending right away, as in all of the other email tools. For example when you ask 3 hours later why even one email sent to your customers they say that's normal. It's normal for them but ...
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can ...
DON'T WASTE YOUR TIME ON THIS APP RIGHT NOW.
First email got 30% opens, then got restricted for trying to send a 2nd email with a few days?
No ability to filter by opened / not opened so don't understand how else I could have done it. Now being told there are weekly sending limits.
App looks nice hence the 2 stars but unusable right now. Will have to move back to Mailchimp. Wish I hadn't wasted a ...
Hey there,
Amy here from Shopify. I appreciate you sharing your feedback with us. We are consistently making changes to our apps to make them better suite our Merchants needs ...