Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

December 19, 2020

I like the cool animated graphic but wish I could also customize the email a bit more with adding images of my own.

NiK Kacy
United States
23 minutes using the app
Shopify replied December 30, 2020

Hey there,

Amy here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and it’s feedback like this that helps us do that. I would love to hear more about what you have in mind in regards to adding images to your emails. Im going to send you an email to open up the lines of communication.


Amy | Shopify Support

December 23, 2021

Terrific little email App. Just wanted one to quickly send our Christmas Greetings to our email list which is only small. Added app and sent out email in under 10 mins. Recommend for any Shopfy store

Amber Grove
Australia
22 minutes using the app
Shopify replied January 5, 2022

Hey, there. Thank you so much for the fantastic review. We're pleased to hear that our app was quick and easy for your Christmas greetings. If you need any assistance with our app, our Support team can support you through the Shopify Help Center (https://bit.ly/3cJkx8V). Thanks again! -Elias, Shopify Support

November 27, 2020

Best email marketing app I've experienced. Easy to use, Visually Appealing, Looking forward to using this app more!

BrysonsRockShop
United States
18 minutes using the app
November 27, 2020

Super simple d'utilisation, je suis très satisfaite et surtout très contente de cette application. merci pour cette application qui correspond en tout point à ce que je cherchais.

ALOKARMA
Switzerland
18 minutes using the app
January 25, 2021

First time trying the app. It´s very simple and easy to use. It´s already translated, and there are some templates included, which helps you a lot as a first timer.

RC Klubben
Denmark
16 minutes using the app
December 3, 2020

easy to use, but I am still looking to find how to upload a mailing an existing list so that I can send my first email

LOUNGERS
United Kingdom
16 minutes using the app
February 27, 2021

I was looking everywhere to send mass emails. Any other app has too many limits for free usage. I am so glad to find Shopify Email !

My Dr. XM
Czechia
15 minutes using the app
October 27, 2022

On the face of it, the app looks good and easy to use. The issue is there is not a way to bypass customers who accept marketing setting. Some emails are marketing and customers need to consent. Other emails are non-marketing, eg status update, website down and these non-marketing emails do not need to rely on consent. Can only leave 3 stars due to lack of scope when sending emails.

EcigZoo
United Kingdom
14 minutes using the app
Shopify replied December 8, 2022

Hi there, EcigZoo. Thanks for taking the time to leave a review for Shopify Email. Shopify Email is mainly meant to be used for marketing purposes, but we understand the value that can be brought to the app by being able to send non-marketing emails to customers. I'm happy to take the feedback you've provided us here to our Product Team for their consideration. I can't say what the result of your feedback may be, but you can feel confident in knowing that the team is aware of your review. Thanks again! -Imogen, Shopify Support

March 29, 2021

I just discovered this feature. I love the templates, and how easy they are to edit. Definitely a useful tool.

Marketforays.com
United States
14 minutes using the app
October 4, 2020

easy to use. will definitely be using this app a lot. No issues so far. Looking forward to using this app for all future needs

Moo-Cow Designs
United States
14 minutes using the app