Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

January 6, 2021

Just created first email and sent to subscribers. Pretty convenient tool with preset formats and a blank version if you want to create your own!

AFT Gear Garage
United Arab Emirates
10 minutes using the app
December 30, 2020

I used this app to help me send out notifications to my customers when new items were added to our store - it does exactly what I need it to!

Beta Bee Online
United Kingdom
9 minutes using the app
May 12, 2021

Good app to send emails to all subscribers. Also it is very easy. Customers are reading these emails and getting benefited.

DiyaNaturals
United States
8 minutes using the app
November 10, 2020

very user friendly and quick to use. E-mail is great to reach all customers. I use this for all my businesses and its very user friendly.

Vegan_Soule_Mates
United States
7 minutes using the app
April 16, 2020

I must confess i'm not happy with this. First of all i thought that Shopify was helping is during this covid period and in fact ... "Shopify Email is not available for your store yet." Hope that it will soon change and that shopify will really help us ...

Mademoiselle Grenade
France
4 minutes using the app
Shopify replied April 17, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear that you are unhappy so far, I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

January 3, 2022

As much money as Shopify earns, they could have spent some time developing an actual quality email app...

Donald Trump Store
United States
4 minutes using the app
Shopify replied January 13, 2022

Hey, there. Thank you for taking the time and sharing this feedback with us. We'd be happy to pass any suggestions or feature requests along to our development team, please let us know by visiting the Shopify Help Center (https://bit.ly/3cJkx8V). Cheers! -Elias, Shopify Support

March 15, 2024

I like where this is heading and really hope they continue to build it our more. It reminds me of a middling MailChimp before they got overly complicated. I could gripe about some things missing or granularity or limitations but overall it's grown enough to be useful, but needs to continue looking at its contemporaries for continued iterations and workflows.

As of this writing we've been using it as our main email campaign tool for about 6-8 months.

The Secret Chocolatier
United States
March 11, 2021

So easy to setup and loved that it automatically incorporated all the colours and logos from my website. Also appreciate the insights in provides in terms of open rates and click throughs.

Hands Auction Service Ltd.
Canada
March 28, 2021

It is excellent. So easy to use. I'd highly recommend getting it.
I have sent so many emails already and I love it.

Sparkle and Unicorns
Ireland
June 16, 2022

This is an easy-to-use app, with a good amount of templates to choose from. It allows you to customize the template too.

pretentious-cat
United States
Shopify replied July 8, 2022

Thanks so much for taking the time to leave your feedback here; so glad to hear you're enjoying the app! Cheers. - Brie, Shopify Support