Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

May 4, 2021

Easy to use Readymade email helps alot thanks for providing such a beautiful plate form which cost nothing

Furbabies
United Kingdom
2 days using the app
February 20, 2021

love this app so much! It is so user friendly and the templates are great! HIGHLY RECOMMEND THIS! :)

puremarket.ca
Canada
2 days using the app
April 23, 2020

Just started using, super easy and user friendly, sent my first email out in about ten mins! So far so good!

The Ultimate Party Shop
United Kingdom
2 days using the app
December 30, 2020

Simple and efficient, you email is ready to send out in 2 minutes, highly recommend this app for every one

Zolati.se
Sweden
2 days using the app
Edited April 24, 2020

Thank you so much for quick help, I had trouble adding Shopify mail, but after help from Shopify expert, it's working great.

terredicannabis
Malta
2 days using the app
Shopify replied April 23, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what information I can get for you here.

Amy l Shopify

January 21, 2021

Works well for most simple email needs. I hope that the service may be built upon going forward. Thanks

ArrowStatOnline
South Africa
1 day using the app
March 20, 2022

Can anyone tell me how to set up an automated welcome email? I can't seem to figure out how to do that. I like the layouts and design, but I might need to switch to another app, if I can't streamline this a bit.

Catskills Vintage & Co.
United States
About 10 hours using the app
Shopify replied March 30, 2022

Thank you for taking the time to write your review and ask your question! You can indeed set up a welcome email for new customers within Shopify, but it is not done directly within the Shopify Email app. This can instead be set up within the Automations section of the Marketing tab in the Shopify admin.

We have a guide here you can follow which explains how to create an automation within Shopify, including sending a welcome email to your customers: https://bit.ly/3iPaDoo. -Victor, Shopify Support

April 7, 2021

I used the Shopify Email app to put together my 1st newsletter. I absolutely love how everything works together with Shopify!

Barbara Joann Combs
United States
1 day using the app
January 19, 2021

it's so great that this can be done within the shopify platform and no other service to link (ie; mailchimp)

Nexus Coffee Company
Canada
1 day using the app
October 27, 2020

I usually use MailChimp or Direct Mail. I wanted to try the integration with Shopify. While it is easy to use, it appears limited in report data and ability to create alternate campaigns, although I am still working through it so will update with additional feedback once I have used it more and have additional feedback.

Limbers Dancewear
Canada
1 day using the app
Shopify replied October 28, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support