Shopify Email , 1,328 reviews

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

February 22, 2021

Simple, quick and easy. Helping me get up and going with email marketing so thank you to Shopify email for making the process so good.

PetsBestBuddy
United Kingdom
2 months using the app
Edited April 5, 2021

Très pratique, facile et efficace. Je peux envoyer mes Emails de promotions à mes clients en un rien de temps. Hyper simple, un gain de temps pour moi énorme.

M-EGVA
France
2 months using the app
May 6, 2021

i use this app to help me send off my email marketing campaigns and it was such a breeze! I was able to make the email my own and it wasn't like doing rocket science.

sLeid Academy
United States
About 2 months using the app
November 7, 2020

All revved up and ready to go. Easy to customize and modify as you choose. A time saver without a doubt.

The Stay At Home Barista
United States
About 2 months using the app
September 1, 2021

really happy shopify made this app so i do not need to pay extra for mailchimp or klaviyo, thank you

wellingtonbrands
United States
About 2 months using the app
Shopify replied September 13, 2021

Hey, there. Thank you for taking the time and sharing this great review! We are so happy to hear that Shopify Email is benefiting your shop and business. Thanks again! -Marty, Shopify Support

September 2, 2020

Easy to use and really helpful. However it could have more templates or the possibility of some changes made by us.

Exquisite Portuguese Wines
United Kingdom
Over 1 year using the app
April 29, 2021

great app for start up and beginners. Really impressed and will recommend this to everyone as it does all the work in the email for you.

Pretty Hot Thingz
South Africa
About 2 months using the app
November 22, 2021

This app is awesome because it's FREE!!! All of those other email apps are crazy, crazy expensive. Thanks Shopify!

california-creative-admin
United States
About 2 months using the app
Shopify replied November 24, 2021

Hi, there. Thank you so much for taking the time to share this great review, we are so happy to hear our application is helping your shop. Please feel free to reach out to us anytime should you have any questions, we are always happy to support our merchants. Thanks again! -Marty, Shopify Support

October 1, 2020

Love the template ideas, the editing is a little hard but once you get it its not bad. The typing is a little difficult but im patient.

KChauntay
United States
Over 1 year using the app
October 20, 2020

is super easy to work with. Love every bit of it. Is kind of the same as other apps. So Do me a favor and download it for me.

shopenlasnubes
United States
About 2 months using the app