Shopify Email , 1,332 reviews

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

November 22, 2021

This app is awesome because it's FREE!!! All of those other email apps are crazy, crazy expensive. Thanks Shopify!

california-creative-admin
United States
About 2 months using the app
Shopify replied November 24, 2021

Hi, there. Thank you so much for taking the time to share this great review, we are so happy to hear our application is helping your shop. Please feel free to reach out to us anytime should you have any questions, we are always happy to support our merchants. Thanks again! -Marty, Shopify Support

October 1, 2020

Love the template ideas, the editing is a little hard but once you get it its not bad. The typing is a little difficult but im patient.

KChauntay
United States
Over 1 year using the app
October 20, 2020

is super easy to work with. Love every bit of it. Is kind of the same as other apps. So Do me a favor and download it for me.

shopenlasnubes
United States
About 2 months using the app
January 23, 2021

estoy empezando a usar esta app. Es muy facil de usar ademas de que las plantillas de prueba son muy eficientes gracias

Chris Don Style
United States
About 2 months using the app
December 3, 2020

I really like this app it makes email marketing so much easier and so much more efficient! 5 out of 5 stars!

Subzero Sublimations
United States
About 2 months using the app
March 18, 2021

App is easy to use and I use it regularly to send promotional emails to subscribers. It would be nice if I could change store details (like additional tag line) or footer (like able to include additional links for delivery/shipping ). But overall very happy to have this app. Thank you.

Grocery Bin
Canada
Over 1 year using the app
March 7, 2021

I used this app to help me send a really quick email marketing campaign. I seems to be working out perfectly.

Telea Dawn Studio
United States
About 2 months using the app
April 3, 2021

Its a great app with great templates , definitely would recommend this to anyone starting out. thank you for making it so easy

La Lueur Home Decor
South Africa
About 2 months using the app
January 27, 2021

Perfect way to attract our customers back to us. I would recommend everyone to use this feature of shopify so as to boost sales

Tweed Mart
United States
About 2 months using the app
August 11, 2021

The app cannot be installed from the app store. I tried all browsers and cache clearing methodologies and still no luck. Message to dev team--please fix this ASAP!

Quorum Coffee
United States
Almost 3 years using the app
Shopify replied August 17, 2021

I am sorry to hear that you have had difficulties installing the Shopify Email app and thank you for notifying us of this issue here in your review. If you have tried doing this across multiple browsers and devices and have not been able to install the app, I would recommend contacting our support team directly for further assistance: https://bit.ly/2AWw5VA.

They will be able to authenticate you on the store and provide more troubleshooting steps to help you get the app installed. Thanks again for getting in touch. -Victor, Shopify Support