Reviews (2,071)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

February 10, 2021

This is my first email blast that I'm sending out, and the templates provided are fantastic. I don't like emails that are cluttered and littered with useless information so these templates are perfect. So simple, so sleek, and I'm confident I can drive traffic to my store with them.

Gently Poured Candle Co, LLC
United States
Over 2 years using the app
November 9, 2020

Very user friendly and almost completely automated! I was surprised by how easy it was to use and how much fun it was.

Rose Butter Body Co
United States
Over 2 years using the app
January 6, 2021

Very user friendly-Easy to navigate. Love Love Love. I wish Id found this a long time ago! Plan to keep this for a while.

Shop972Eleven
United States
Over 2 years using the app
September 5, 2020

easy to use templates enabling me to construct clear and concise communication with my direct customers. well done.

PaleoPure
Australia
Over 2 years using the app
April 27, 2021

I used the app to create email marketing. Its very easy to use and has templates that help you to create your email.

Pastelería Karamelle
Bolivia
Over 2 years using the app
August 2, 2023

Shopify Email is really, really amazing! Super fast, clean and easy to use. The only thing I wished, is it had included its own landing page for opt ins, embed forms or pop ups so I can offer a freebie/discount code to capture leads. If this happens, I will move my whole email marketing into Shopify. Please consider adding this option!

Eco Shop
New Zealand
Over 2 years using the app
Shopify replied August 10, 2023

Thanks for taking the time to write a review. I can certainly see the benefit of adding these features to the Shopify Email application! With that being said, I am going to provide this as a suggestion to our developers to include. We appreciate you reaching out and providing this feedback. -Ollie, Shopify Support

January 31, 2021

easy to use and understand. the format is simple and quick and has easy design templates that save time as well

Eternal Libra
United States
Over 2 years using the app
January 20, 2021

i love this app, but it needs more templates, also more fonts options will be an excellent feature to add

Zoey Zayne Boutique
United States
Over 2 years using the app
March 4, 2021

Ao far so good. I have used other apps and by far this has been the easiest app. It's unbelievable how easy it is to use.

EP Boutique
United States
About 2 years using the app
May 17, 2021

Easy to use, simple and powerful. Perfect app for a start-up that allows for easy customer engagement without any fuss. Must try.

The Coveted Supply
United States
About 2 years using the app