Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this mobile app builder for its user-friendly interface, prebuilt templates, and robust customization features. It's praised for excellent integration with e-commerce tools and top-notch customer service. Merchants report higher conversion rates, increased sales, and enhanced customer engagement. The app is reliable during high-traffic events and regularly updated to meet business needs. The onboarding and launch process is smooth, with responsive support from the team.

December 2, 2021

Absolute pleasure working with the Tapcart team especially Cole. We have had the app for a long time but Cole never gave up contacting us to help us get the most out of the app. We are seeing great progress and I highly recommend Tapcart. The app is user friendly and all analytical tools are there for you too.

Scarlett & Jo
United Kingdom
Almost 3 years using the app
April 25, 2023

Tapcart has allowed us to build out a beautiful, dynamic universe in-app that offers our audience so much more than just another platform to shop on. Between push notifications that allow us to communicate more directly with our customers than virtually any other channel, a vast list of integrations, and the effortless drag-and-drop layout designer, Tapcart has become an irreplaceable part of our whole ecosystem. All app features aside, I appreciate how kind and proactive the human beings on the team are too - Cole has been such a informative, helpful person to work with and always takes care to look into any questions we have, regardless of how granular or complex.

Studiocult.co
United States
Almost 3 years using the app
Tapcart replied April 27, 2023

Thank you so much for your review! We are thrilled to hear that Tapcart has become an essential part of your app ecosystem and that our features have been helpful in creating a beautiful and dynamic universe for your audience. We take pride in providing exceptional customer service, and we're so happy that Cole has been a valuable resource for you! We'll be sure to share your kind words.

July 30, 2020

The customer support is better than almost any tech product I’ve used. Excellent process that could use minor refinements (access to menus etc), and I would love to see more features and customizations available for the app. Overall extremely satisfied with both the product and experience

Desert Drinks
United States
Over 2 years using the app
August 23, 2018

Excellent customer service. Our app just launched, excited to see it in action!

Skulls Unlimited International Inc
United States
Over 2 years using the app
June 28, 2021

After having done some research on what mobile app would fit our clothing label best, it was an easy choice to chose Tapcart. From the start, everyone at Tapcart has been very helpful. The app itself fulfills all our needs and it has already greatly contributed to increased sales. Highly recommended. A big thanks to Nicolette and Cole for their assistance and help!

Tulle and Batiste
Indonesia
Over 2 years using the app
July 27, 2017

I can't say how happy I'am with Tapcart, it is simple, easy, and clean. Not only do my customers love it, but it adds so much value to the brand. Thank you guys for making a great product.

Barba Nortena
United States
Over 2 years using the app
November 18, 2021

Welcome to the TapCart fan club! We have a VERY complex website with so many integrations that often conflict with one another. Usually, it takes weeks to get up and running with a new app on Shopify. Not with TapCart. It took 10 minutes to set up our app. Literally 10 minutes. It was the easiest integration — BY FAR — that we've added to our site. It's also been one of the easiest and most reliable tools we use on a daily basis. The team (Veronica, Christina, and Bobby) have all been incredibly responsive, helpful, and tireless in getting us answers to our many questions and custom needs. We love how flawlessly the app performs, how easy push notifications have become, and how fast our customer base is growing via this little beauty. The dashboard is incredibly easy to use and straightforward. TapCart takes care of most of the development side of the app releases and they are very responsive and knowledgeable. Our only big want is better / more specific analytics, which we hear is coming early 2022. Sending you all our love and confetti, TapCart!

Beauty by Earth
United States
Over 2 years using the app
February 14, 2019

I really loved working with team tapcart. The app is so user friendly and easily intergratible. This app is not only visually appealing but creates a unique user experience. Thank You team tapcart. This app is a definite must!!

Deco SA
South Africa
Over 2 years using the app
Edited July 13, 2021

Both Val and Cole helped us at TapCart and they have been brilliant! The app is simple and easy to use and They helped us through every step! Cole checks in every month and even encourages us to do more with statistics updates!

FerryFish
United Kingdom
Over 2 years using the app
September 25, 2020

We used tapcart to create our mobile apps for our customers. The team was responsive and very helpful.

Shop Amour Boutique
United States
Over 2 years using the app