Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

October 13, 2017

The Tapcart team are masters of their craft. To build such a powerful, scalable piece of technology is very impressive.

Near bug-free, very fluid process - this app is a godsend for anyone who wants to leverage the mobile market. As a storeowner, I'd be hard pressed to find a better solution.

Inverse Culture
United States
About 2 months using the app
October 30, 2017

The support team is really great! We've only just started with our app with Tapcart, but our experience with them has already been 100x better with them then previous app developers. Their team created great promo images for the AppStore and made us a few images to promote our app on social media. The dashboard is simple, clean, and easy to navigate. They are understanding of our needs from the app and are working hard to meet those needs. Highly recommend!

The Zigzag Stripe
United States
About 2 months using the app
June 12, 2019

I’m not going to bleed your eyes dry. These guys are . Every step, everything you need. Great response time, and PERFECT CUSTOMER SERVICE‼️.

Exceptional Glory
United States
About 2 months using the app
July 11, 2019

They have great customer service. I honestly have never had better service from any company. Glad to be able to work with them. Their prices are reasonable and their app making is outstanding. I 10/10 would recommend to a friend.

Triple Theta Fashion
United States
About 2 months using the app
October 16, 2017

We strongly recommend working with Tapcart. Their customer service is incredible. It truly felt like the team put our application launch as their main priority. They worked with our team closely to get the application launched and provided us with useful information to ensure optimal performance. Their backend system allows for easy customization and show the exact specifications needed for our graphics team to get the artwork optimized. Highly recommended!

Jerkyxp
United States
About 2 months using the app
June 25, 2020

I used the App to help grow sales in my store. The sales have grown for sure! Installing the app was simple and the support to implement on IOS and Android was second to none. Val worked on my App. She took time to train and explain how the App will work, its capabilities and how to update as neccesary. She has a sense of urgency and kept me updated daily. Great job!

Mishlei 3110
United States
About 1 month using the app
August 11, 2018

The team at tapcart is nothing short of amazing! They are US-based, answer the phones, respond to emails, and go far above and beyond to insure the optimal user experience. As a seasoned marketer, I have dealt with a plethora of software companies in my day and tapcart has been the best of the best, exceeding all of my expectations. Their execution is impeccable and there are no lags or delays. If there is an issue they fix it right away; no waiting. The app itself is clean straightforward and easy to customize and edit. Again, if you need anything the team at tapcart is there to get it done for you. I will most certainly use tapcart again and give them the highest recommendation to anyone who needs an app!

Idogworld
United States
About 1 month using the app
Edited September 24, 2017

The folks at Tapcart have been very accommodating and I'm super happy to use their app services. They use the latest SDK's and that will make your life a hell of a lot simpler as a shopify user and store owner. The app is simple to use and gets the job done. Their team goes the extra mile and even helps you create graphics that are ready for the App Store. I have my own team but I was so happy with the graphics that I used the ones they made.

I had to switch from another app provider and they made the transition super easy for me. I didn't have to do too much to be honest. I was up and running in less than a week.

A++

Mindzai
Canada
About 1 month using the app
April 15, 2021

I have nothing but amazing things to say about Tapcart! The representatives that I interacted with through-out my process were Ryan, Nicolette, and Cole. First I would like to start off saying how fast and seamless the process was. I had a very tight time line and they helped me achieve my goal. Getting set up in the Apple and Google Play stores were extremely easy. Tapcart integrates with your website great! It's user friendly and updates in real time which I really enjoy and is essential to my business. Another thing that really stuck out to me was that in about 30 days after launch they follow up with you to talk strategies on how to maximize your growth using the app. Within the first two weeks of launching, I have already seen an increase in growth and customer retention. 10/10 would recommend.

W Cosmetics
United States
About 1 month using the app
June 8, 2018

Put simply, Tapcart and their team have been wonderful. We are very happy with the app so far and any issue or troubleshooting has been addressed quickly by the team.

Tapcart has simplified the entire process of having an app for your store.

My only question to those stores out there without a Tapcart mobile app would be what are you waiting for?

Double D Ranch
United States
About 1 month using the app