Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

April 24, 2018

Loving it so far! They have been so great at answering any questions I've had promptly and the app looks STUNNING!

Little Arrow Co
United States
15 days using the app
May 24, 2017

Tapcart is great! The team has tremendous app skills and made setting up our ecommerce shop on the iOS App Store a piece of cake. Our company has already seen positive ROI 1 week in! Plus, our customers have given us great feedback on the app as well. I would recommend Tapcart to any fellow entrepreneurs.

Freedomravewear
United States
15 days using the app
March 8, 2018

They have the coolest designed app with high quality! I can't wait for Android version! It deserves the cost and I hope it will be always better!

+ Their support is amazing

212perf
Bahrain
14 days using the app
August 7, 2018

So far so good, teams beens super responsive and helpful via dashboard messaging. App is super smooth and clean, everyone will think you're a genius lol when you tell them you created a app for your store.

Godsofmankind
United States
14 days using the app
June 19, 2019

Un auténtico desastre. Han estado engañándonos durante 3 meses y hemos perdido nuestro tiempo y dinero. Me prometieron que la aplicación podía estar en español, pero no ha sido así. Hemos traducido toda la aplicación a español para ellos de manera gratuita y finalmente me dicen que no es posible implementar las traducciones. Voy a reclamar el dinero a Shopify, me siento estafado.

El Capote
Spain
12 months using the app
October 5, 2018

Design is great and price is very affordable, but the app has some obvious overlooks and really buggy. Customer has to add payment every time they checkout even though they are signed into their account and items that do not require shipping (digital downloads) won't let users complete purchase because it wants a shipping method to be added. The latest update has some nice additions (showing ...

Stylish & Co by Britt Mills
United States
About 1 year using the app
July 31, 2019

Highly recommend Tap cart for mobile app solution, loved the design and interface. Easy to use and integrate. Support from Cole was commendable. Thank you so much Tap cart and Cole :)

Indian Deals
Australia
12 months using the app
June 20, 2019

I used this app to create a shopping app for my existing site, after 2 month and close to $400 (2 months @ $99 and a $200 apple developer account) My app is still not up and I keep getting the run around from DUNS, APPLE, and Tapcart. Thats$400 wasted! I was excited because I had my add created so quick, But that was short-lived. I cant believe I wasted all that money! -Upset business owner with ...

UNBRIDLED TX
United States
10 months using the app
April 15, 2023

THE WORST PRACTICE MANAGEMENT. WE ARE TAKING LEGAL ACTIONS AGAINST TAPCART.

THIS APP IS NOT FULLY CUSTOMIZABLE, WE WERE BILLED $1800 + MONTHLY, FOR SERVICES NOT USED OR PROVIDED.

WE HAVE REPEATEDLY ASKED TAPCART TO PAUSE OUR ACCOUNT UNTIL WE FIGURE OUT APPLE ACCOUNT, BUT WE WERE TOLD AND GIVEN EXCUSES AND ZERO GUIDANCE ON HOW TO GO ABOUT PAUSING THE BILLING.

WE WERE PROMISED CREDIT, NOW WE ARE ...

Tack N Bark
Canada
10 months using the app
Tapcart replied April 17, 2023

We are so sorry to hear that you had a negative experience. We take your concerns seriously and are committed to resolving this issue in the upcoming call with you.

June 23, 2020

This app and company are a godsend! Staff was extremely helpful and i couldn't have asked for a better experience!

helpmedevvon
United States
11 days using the app