Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

February 7, 2024

I had viajro app first, it’s less expensive and my app was visible without me having to contact them first to ask why it was missing which is what I had to do with tap cart.

Lu's Wigs
United States
5 months using the app
Tapcart replied February 9, 2024

I'm sorry for the inconvenience your experiencing. Our team is aware of your situation and is working to get in touch with you to resolve this issue.

July 31, 2020

Loved the app and the team involved in building it! The push notifications and easy to build app template is really gonna drive more engagement!

vRareStore
United States
5 days using the app
August 6, 2020

Whilsts the app itself is not bad, I found their customer support to be totally useless. We have our app designed and ready to be launched, but they havent been able to launch now for more than a month.

No clarity provided, emails not answered, chat not responded.

Guys, get your act together!

PriceBring
United Kingdom
4 months using the app
June 18, 2020

They once had a fast feedback and great understanding on their issues, however the quality and speed of customer service is now subpar.

eotd
Hong Kong SAR
4 months using the app
August 26, 2017

I think this app is FAST and GOOD for anyone who is looking to step into the mobile app scene but does not know a lick of coding or is worried about the capital it would cost to invest in having someone build your app for you. There are a few hurdles you have to jump through but the staff walks you through each one step by step and monitor the chat room to answer questions you might have. I only ...

Innovative Supplies
United States
4 months using the app
May 31, 2018

Love the compatibility, and that I can focus on the artistic side with all of the hard work done.

Wish it had ability to create an app for Android but that doesnt change my 5-star experience

Oa Leather Supply
Canada
3 days using the app
February 23, 2020

Tapacart is so disappointing, all they focus on is IOS and leave Android lacking features, if you want an app that has equal features on both IOS & Android don't take Tapcart you'll waste your money and time, They don't even provide Android SDK on Facebook & No deep links , what kind of a mobile developer who designs and forget some Android feature in this era?!
Another problem is that everything ...

Kigali Discount
Rwanda
3 months using the app
Edited March 26, 2019

very bad service , i have 2 months with tapcart but he did not upload my app ios , here we are 2 months later and we have never received any contact from an app manager to get any solution for my problem

when u upload my app i will update my review .

Villa_Ain
Qatar
2 months using the app
Tapcart replied April 11, 2019

Thanks for your feedback! We are happy to help you out with this issue. To launch your apps you will have to go ahead and connect your Apple Developer and Google Play ...

February 26, 2020

I was charged for a month, but I cannot install the application. The response from support: "You must have a paid subscription."
I do!

UberZol
United States
2 months using the app
November 27, 2023

The support team is tough to get in contact with. I've been trying to get our app launched for two weeks and even left voicemails but haven't been helped but I'm still being charged without the app being launched.

Tones of Melanin
United States
2 months using the app
Tapcart replied November 29, 2023

I'm sorry for the inconvenience you've experienced. Our team is aware of your situation and is working to get in touch with you to resolve this issue.