Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 12, 2022

Best customer service I have experienced. Highly recommend Sales Pop and Sally is great to deal with!

Aussie Outback Supplies
Australia
Time spent using app: 3 months
Sales POP! replied April 12, 2022

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our service and recommend our app. Thanks again, and we hope to serve you again soon. :)

- Sally

April 10, 2022

I've been using this app first under the free plan and decided to upgrade and glad I did. It has given customers reassurance that my shop is legit and there are other customers shopping as well. A handful of settings so you can make custom pops. Highly recommend.

Pawcific North Designs
United States
Time spent using app: About 1 year
Sales POP! replied April 10, 2022

Thank you so much for sharing this wonderful review! We're glad it is helping you boost your business!

Do let us know if you need anything else. We are always happy to assist.

-Anna

April 9, 2022

Super easy to add and seems to be effective! The pricing seems high at first, but after we gave it a shot, we found the add-on to be extremely valuable.

KNA Racing Apparel
United States
Time spent using app: 12 minutes
Sales POP! replied April 9, 2022

Thank you so much for this 5-star review. We really appreciate your business. We really appreciate you being a customer. We’re here for you anytime.

- Sally

April 8, 2022

L'utilisation de l'app est très simple et l'effet a été instantané sur mon site. Je jalousais mes concurrents, ce n'est plus le cas

Little Bouddha
France
Time spent using app: Over 2 years
April 5, 2022

Absolutely Amazing App! I'm just loving it! Great results as advertised! Getting a lot of sales conversions due to social proof provided by this app. Highly recommended! Thank you very much! A+

GiftsXpress
United States
Time spent using app: About 1 year
Sales POP! replied April 5, 2022

Thank you so much for sharing this wonderful review! We're glad it is helping you boost your business!

Do let us know if you need anything else. We are always happy to assist.

-Anna

April 4, 2022

I disabled this app but was charged for the subscription without my authorization. It's done nothing for me and brought in 0 impressions. When I contacted supported about this, I had to wait almost 20 min per reply and now the rep named Muhammed is away in the middle of our conversation. Very unprofessional! Not recommended! I want a refund asap

Card Envy
United States
Time spent using app: Over 1 year
Sales POP! replied April 4, 2022

Update April 21, 2022: The refund was processed immediately after the store owner reached out. Unfortunately, they closed the store and no longer have access to their Shopify account.

To clarify, we're unable to charge any store without their authorization. They had subscribed to our 7-day trial, and when they didn't cancel, the paid subscription began.

For questions or concerns regarding your plan, reach out at salespop@cartkit.com - We're available 24/7 :)

---

Hi there! Thank you for the review.

This is Muhammad from the Support Team.

My sincerest apologies for the ordeal, we faced delay with our chat app as my shift had ended, and once my colleague started his, the chat was not sent over to him.

We had already initiated a refund process and came across your review just now. We do not intend to cause any dissatisfaction.

In regards to the subscription, we have no issues refunding the amount and have clarified it both over chat and email, and my colleague has sent you an email confirming if you'd like to proceed with the refund.

Please do respond to the email when able so that we may process the refund.

Regards,
Muhammad,
Support Team.

April 3, 2022

I just start this app, and it's very helpful to get real social proof with high design pop up, i really recommend++++

Farma Plus Italia
France
Time spent using app: 27 minutes
Sales POP! replied April 4, 2022

Thank you so much for the kind review! We're glad it is helping you boost your business!

Do let us know if you need anything else.

April 1, 2022

I use this app to help ensure my clients that my business is legit. My showing that I have two time purchases or eases the mind of uncertain clients. Great app! Customer service is also great!!

Village me Vintage Boutique
United States
Time spent using app: Almost 2 years
Sales POP! replied April 1, 2022

Thank you for sharing that wonderful review! We are so glad that we've been able to meet your customer satisfaction, rest assured that we will continue to provide great customer service :)

If any issues or concerns arise please do not hesitate to let us...

-Anna

April 1, 2022

Supportt was very helpful with resolving an issue I had for billing. Quick and easy response to get it taken care of.

Faye's Statement
United States
Time spent using app: Over 1 year
Sales POP! replied April 14, 2022

Thank you for sharing your experience with us! We are so glad that we've been able to meet your customer satisfaction.

If any issues or concerns arise please do not hesitate to let us know.

-Shiela

March 29, 2022

This app works well, and support does their best with helping you when you have a question to be answered. Thank you Shiela

Fashion Quality Boutik
United States
Time spent using app: About 1 year
Sales POP! replied March 29, 2022

Thank you for sharing that wonderful review! We are so glad that we've been able to meet your customer satisfaction, rest assured that we will continue to provide great customer service :)

If any issues or concerns arise please do not hesitate to let us know.

-Shiela