Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly pop-up notifications and sales data features, which have been credited for boosting sales and conversions. The design is praised for its simplicity and customizability. The support team is often commended for their quick and professional service. Merchants also note that the app enhances customer trust and adds credibility to their websites. It's recommended for new businesses due to its favorable pricing and free trial options.

October 5, 2022

We've been using sales pop for a few years now. Definitely the best choice. For sales notifications and such.

United States
25 days using the app
January 22, 2023

I love it, super dope app. I definitely believe it makes a difference with the customers. I see the benefits of using this app.

Luxxe One
United States
8 days using the app
Sales POP! replied January 23, 2023

Thank you so much for sharing your experience with POP! and for allowing us to be part of your business! :D

- POP! Team

June 30, 2023

Great app! Has resulted in higher conversion rates for our website. Their customer service is also phenomenal. We'll be using SalesPop for years to come.

Aurora Heat
Almost 2 years using the app
Sales POP! replied June 30, 2023

Thank you for trusting our app! We look forward to the coming years ◡̈

May 31, 2023

Amazing app for your shopify store. Easy to use. and the best customer service via chat. 10/10 Would recommend!

No Mad
United States
22 days using the app
Sales POP! replied May 31, 2023

Thank you for leaving us an amazing review 😊!

August 22, 2023

Big warning on the billing method of this App!!
Each monthly plan has a limit of "sessions"/month but a "session" has absolutely no business definition and any business reality. For example, for a very short-term Pop-Up campaign, I have been counted more than 2300 "sessions" and 1600 "unique views" by the App's metrics but my own Analytics and the Shopify metrics show that I had less than 100 real unique users. The support team was not able to explain how this difference is possible. It's a big problem of tracking. Also the counter of sessions keeps running everyday even if you totally disable the App (which is a total non-sense to be billed for an inactive App based on a number of sessions).

5 days using the app
Sales POP! replied August 23, 2023

Hi Thomas, we appreciate your feedback and we're sad that POP! wasn't a good match for your business. We also apologize if the responses provided by our Support Team did not meet your expectations. To address some of the concepts you pointed out:

- Our system monitors and keeps track of unique user sessions and accounts for browser tabs with the application active on your site. Unlike Shopify, the infrastructure behind POP! does not allow at this moment to detect multiple sessions from one user, which could result in a higher number. We want you to know that this represents one of our main goals in our roadmap.

- Charges in our app depend on the selected plan and the usage. While disabling does not cancel the subscription automatically, it would just require a message to our team to ensure that the subscription becomes inactive for as long as every customer needs.

I hope this brings some clarity to you and any possible POP! users.

We'll contact you via email to follow up.

October 11, 2022

This app is very user-friendly! I would also like to thank the support team for being very resourceful.

United States
28 days using the app
June 14, 2023

the perfect support they respond so fast and very helpful
keep up the good work and helping ppls

Beach Babe
About 12 hours using the app
Sales POP! replied June 14, 2023

Thank you for allowing us to be part of your business! We appreciate your support!

June 28, 2023

great customer service. Judith helped me. She was awesome and answered all my questions. Love the app

United States
8 months using the app
Sales POP! replied June 28, 2023

Thank you for allowing us to assist you today! It was a pleasure :D

June 22, 2023

Great support. 5 out of 5 in rating from me. Thanks for your help!
Great support. 5 out of 5 in rating from me. Thanks for your help!

About 2 months using the app
Sales POP! replied June 22, 2023

Thank you for your review! We appreciate it :)

May 13, 2023

Great customer service. Judith was very helpful and quick with answering our concerns. We recommend this app!

LookYOUng Lebanon
About 2 years using the app
Sales POP! replied May 13, 2023

Thank you for sharing your experience with us! We truly appreciate it! 🤩