Reviews (7,416)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and effective setup, noting improvements in sales and site traffic due to its social proof features. The customer support, especially from team members like Fecho, Fernando Silva, and Judith, is frequently highlighted for being prompt and helpful. Merchants also appreciate the customization options that allow for a tailored experience, enhancing customer engagement and increasing average order values. The professional appearance of the app further boosts customer perceptions.

June 16, 2024

very good app

C-Tech
Israel
2 months using the app
June 28, 2024

Best for beginners

Empty Store
India
30 days using the app
March 19, 2024

Excellent customer support,
Fast, Powerful, and helpful!
I enjoy having this app on my Shopify.

Mariyah
United Kingdom
9 months using the app
Sales POP! replied March 21, 2024

Thank you so much for your kind words! We’re honored to have earned you as a customer😊

February 29, 2024

Been using it for a while now, great app and effective support.

Bright Packaging and Raw Materials
South Africa
Over 2 years using the app
Sales POP! replied March 3, 2024

We are happy to be part of your business. Thank you for taking the time to give us feedback!

May 19, 2024

Very good to use boost your sales.

Stylez Kature
United States
25 days using the app
Sales POP! replied May 20, 2024

Thank you for sharing your experience with Sales Pop! :)

June 18, 2024

Really great customer service!

Lodore
Australia
1 day using the app
March 22, 2024

Awesome app, Every small business owner needs this trust me!!

Reddy's
United States
About 1 month using the app
Sales POP! replied March 24, 2024

Thank you for your feedback and recommendation! We are happy to be part of your business😊

January 29, 2024

This app is one of the BIGGEST SCAMS on the shopify app store. Customers BEWARE! They will auto upgrade you to plans that are much higher and higher until you hit their enterprise plan of $300 USD/month, then youre paying so much for so little. Even the months you do not use the app, they still charge you. If you are not paying heavy attention everymonth to your shopify billing, and you have this as one of the apps in there, i suggest you take a VERY VERY close look at what they are doing because this doesn't make any sense. I tried reaching out to them and they kept hiding behind a wall of "company policy". The simple thing for them to do for future customers is to REMOVE THE AUTOUPGRADE PLAN feature and replace it with very visible email or notifications that tell customers they have hit a threshold, asking the customers to update if they can

6 Sigma Sim Racing
Canada
11 months using the app
Sales POP! replied January 31, 2024

Thank you for your feedback!

In SalesPop we make sure everybody is aware of the auto-upgrade feature and we explain it in multiple places to make sure customers are well informed. We introduced this because of our customers being disappointed when they hit the threshold, their pops stops displaying and they missed our emails.
I am very sorry you find this feature useless and you called it a SCAM, however you can easily turn it off in our Pricing page so you are not auto-upgraded automatically. We are very happy to schedule a call and show you how to disable/enable the auto upgrade feature so such thing never happens again.

Kind regards,
Customer Success team

May 20, 2024

ALL 5 STARS ARE FOR FERNANDO SILVA. THEIR CUSTOMER SUPPORT AGENT, HE'S TRULY A GEM!!

Zyron
Pakistan
11 days using the app
Sales POP! replied May 21, 2024

Thank you for the feedback, and for choosing POP!

July 27, 2024

test if its ok

SlumbyWise
France
About 1 month using the app
Sales POP! replied July 29, 2024

Thank you for taking the time for the review!