Reviews (7,422)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and effective setup, noting improvements in sales and site traffic due to its social proof features. The customer support, especially from team members like Fecho, Fernando Silva, and Judith, is frequently highlighted for being prompt and helpful. Merchants also appreciate the customization options that allow for a tailored experience, enhancing customer engagement and increasing average order values. The professional appearance of the app further boosts customer perceptions.

February 16, 2024

Good Plugin and very easy to use, The chat support system very awesome!
I love it.

Gadget Pro
India
29 days using the app
Sales POP! replied February 19, 2024

We're delighted to hear you're enjoying our app and support. Your feedback means a lot to us!
Thank you!

December 29, 2023

Great app, it has increased conversion on my site and the support is very nice and helpful.

Kam Knight
United States
About 1 month using the app
Sales POP! replied January 2, 2024

Thank you for taking the time to leave your feedback! It's great to know that you found our support team to be nice and helpful. If you ever need anything in the future, please don't hesitate to reach out to us.

October 14, 2024

good

FurWorld
Hong Kong SAR
5 minutes using the app
Sales POP! replied October 15, 2024

Thank you so much for revieweing our app!

December 5, 2023

This app is a scam. Point blank.

They hide a feature called to auto bump you to the next highest plan if you go above the amount of views on your current plan. But those numbers are no where near accurate. I had a day with 0 views on my website but this app is showing 972 views for the same time frame.

I signed up for the $29 a month option. I didn't see the auto update selection was defaulted to on. But I was moved to the $129 a month 30k a month option. I haven't even broke 1k views on my website for the whole year.

Then the FAQ shows you how to cancel, but when I go to that screen, the selection for cancelling shown in the FAQ isn't even an option for me to select.

Save yourself the headache and the scam. Don't.

Tranquil Iris
United States
About 1 month using the app
Sales POP! replied December 6, 2023

Update Dec 12: This situation has been resolved. We are trying to contact the store owner via email but haven't received a reply.
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Hi there! We are very sorry to read about your experience with our application. Please know that we'll be reaching out shortly to rectify the situation and clarify any misunderstanding regarding the usage of the app in your store.

April 8, 2024

Sure helpful customer service.

Ledivy™
United States
About 2 months using the app
Sales POP! replied April 10, 2024

Thank you very much! We are glad that we could troubleshoot and provide a fast resolution :)

October 15, 2024

aaaaaaaaaaaaaa

honeybabiz
Jordan
39 minutes using the app
Sales POP! replied October 17, 2024

Thanks for submitting your review! :)

April 19, 2024

Very helpful bunch of people. They even gave me more days for my free trial.

Cartmore
South Africa
About 21 hours using the app
Sales POP! replied April 22, 2024

Thank you for taking the time to share your experience! We truly appreciate it.

March 19, 2024

Works like a charm, great support and great tool for conversions.

Videokliniken.se
Sweden
About 1 month using the app
Sales POP! replied March 21, 2024

Thank you for choosing POP! we truly appreciate your feedback😊

May 15, 2024

Easy setup and immediate implementation

TryHard Ink
United States
2 days using the app
Sales POP! replied May 16, 2024

Thank you for taking the time to share your experience! We truly appreciate it.

February 19, 2024

The app was easy to install and technical support was available and fast to solve my questions.

Omi
Mexico
1 day using the app
Sales POP! replied February 21, 2024

Thank you for the feedback, and for choosing POP! to be part of your business!