Reviews (385)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting the quick and knowledgeable assistance. It's praised for ease of use and seamless Shopify integration, enhancing digital download capabilities with features like expiring files and unlimited downloads. The app supports a variety of digital products and is appreciated for its stability and reliability. It also offers multi-language support, making it accessible globally.

January 29, 2025

What makes this app stand out are three things:

1 - excellent customer service anytime I have a question
2 - it makes it so easy to do things like make files from a past order expire immediately so that you can provide new files, change the files associated with a product going forward, add new downloads to a product, etc.
3 - create free downloads on the fly for customers

Up Up Creative
United States
Almost 2 years using the app
Sky Pilot replied February 17, 2025

Hey there,

Thank you so much for the fantastic review!

We’re thrilled to hear that our customer service, ease of managing your files, and the ability to create free ...

February 22, 2025

Very good customer service, at any time of day.

Corvus Games Terrain
Ireland
About 7 years using the app
January 18, 2025

Sky Pilot was able to take what would be a grueling task of setting up digital products for our shop and made an easy integration for us to use. This is saving us precious time to spend on other projects as well as it provides our clients a way to upload their digital content sooner!

Additionally, Nejla was very helpful over call going over the vast features of Sky Pilot. Pointing to me also ...

YoruNoEcchi
United States
26 days using the app
Sky Pilot replied January 20, 2025

Hey there,

We're absolutely thrilled to hear about your positive experience with our app, and particularly how it has simplified the process of setting up digital products ...

November 26, 2024

SkyPilot is a solid piece of software that is intuitive and easy to use, and makes the digital download portion of our store seamless and worry free. Additionally, their support is top-tier (and available 24/7). When I have a question, they're helpful, kind, and excellent at what they do. Highly recommend.

Absolute Tabletop
United States
Over 2 years using the app
Sky Pilot replied December 9, 2024

Hello,

We're thrilled to hear such positive comments about Sky Pilot and its ease of use; it's wonderful to know that it is effectively serving your digital download needs, ...

February 15, 2025

A Heartfelt Thank You to Sky Pilot!

I am beyond grateful for Sky Pilot—an app that has completely transformed the way I deliver digital products to my customers. From the very first moment, I felt the seamless integration, effortless automation, and incredible reliability that this app provides.

What I Love the Most:
✔️ Instant & smooth file delivery – no headaches, no delays!
✔️ User-friendly ...

universeloves
United States
13 days using the app
Sky Pilot replied February 17, 2025

Hi,

Thank you so much for your incredibly kind words!

We’re thrilled to hear that Sky Pilot has made such a positive impact on your digital product delivery. It means the ...

January 20, 2025

great customer service and if there is an issue its fixed straight away thanks

CRAFT2U
Australia
11 months using the app
Sky Pilot replied January 29, 2025

Hey there,

Thank you for your wonderful feedback!

We're glad to hear you're happy with the service and that any issues were resolved quickly.

We appreciate your support and ...

December 19, 2024

I wasnt sure if I wanted to upgrade just yet and do the full 400 yearly payment plan they have luckily I chatted with someone from their team and they gave me an extra 250mb! Which helped me get my first product up and going! Im now going with the full plan! Super helpful, very fast response time, and very kind!

MXH
United States
12 days using the app
Sky Pilot replied January 20, 2025

Hey there,

We're thrilled to hear about your positive experience with our team; it's great that you found the chat helpful and decided to go for the full plan!

We aim to ...

January 18, 2025

Nitesh was amazing. Not only was he patient and helpful, but he is extremely knowledgable and was able to help me solve a rather complicated issue. 100% recommend SkyPilot and their team!

That Mom With A Laser
United States
About 1 month using the app
Sky Pilot replied January 29, 2025

Hey there,

Thank you so much for your kind words!

We're thrilled to hear that Nitesh was able to help you and that you had a great experience.

Your recommendation means a ...

February 1, 2025

I'm somewhat of a Shopify novice, and I find Sky Pilot very simple to use and they provide excellent support. Give it a try.

Nemechek Protocol
United States
About 1 month using the app
Sky Pilot replied February 17, 2025

Hey there,

Thank you for the wonderful feedback!

We're so glad to hear that Sky Pilot has been easy for you to use, especially as you're getting started with Shopify; our ...

January 24, 2025

Very helpful support. I was still on the fence about purchasing a paid plan and they gifted me an extra amount of storage to trial. Thanks alot :)

My Store
Australia
15 days using the app
Sky Pilot replied January 29, 2025

Hey there,

Thank you for sharing your experience!

We're so happy to hear the extra storage helped you make your decision it's great to know that our support made a ...