Overall rating Based on 60 reviews
Great seamless download gateway! Fantastic support from Jeff. Highly recommended instead of SendOwl or Shopify Digital Products. I love that it doesn't redirect my customers away from my domain to download the product.
We installed this app to deliver our digital products -- ebooks, echarts, eposters -- to customers of our music education shop (www.roedyblack.com). We were looking for a fast, seamless, trouble-free digital product delivery solution. We have been using Sky Pilot for a couple of months now, and our customers have downloaded thousands of files. Sky Pilot has more than lived up to our requirements and high expectations. The few times we have had questions, Sky Pilot support has always been prompt and thorough. Based on our experience, we strongly recommend this app.
Ok, maybe I was wrong. I thought the SkyPilot and ChargeRabbit are the same companies, but I got now (so quick as never before) an answer about that, referring to my review. They will do the support for ChargeRabbit too, so Andrew told me. That does not change anything to us that we could not use it for our business plan for selling distributions. Sky Pilot may be can helpful for downloads, but there is the problem with the big movie storage we need, so the monthly costs go up. So my proposal to Sky Pilot is to connect other of the many paywall sellers that are available now.
We lost a couple of days to find out that it is not working for our business plan. We want to sell language learning movies as a subscription. That's it.
You have no Shopify cart, it will be bypassed directly to ChargeRabbit and the registration too.
Also, I get the feeling that SkyPilot and ChargeRabbit work together, there is the same support and it is the same delay. When you set up a question, it takes minimum 1 day. So we lost a lot of days, waiting for answers - most of them are not found in any description.
Why they have parted SkyPilot and ChargeRabbit? Maybe to take 2 times money.
So we change to a system that really delivers movies.
Dr. Ric Alexander
Brilliant app, will deliver streaming tutorial videos perfectly to our customers as www.DrAlexander.com
David Lichman 5-Star Parelli Professional
SkyPilot solves a huge problem for creators of content that wish to protect their Intellectual Property in a simple, secure, safe an effective way. Every feature I needed to accomplish this is in there. I can limit access to streaming only (no downloads) which eliminates the need for DRM protection of downloaded files - without DRM I feel files are just to easy for people to copy. I get flagged if too many IP Addresses are used to access content - further discouraging sharing. And just as important, Andrew was extremely helpful when I had some trouble, and went over and above with immediate tech support.
Tina Davies Professional
Andrew was amazing! he helped us get everything set up correctly :) Highly recommended app for digital downloads!
This app has the best customer support service I've ever come across. Prompt, straight forward and intelligent. Andrew fixed all of my issues for me on the spot, incredible. It delivers the product to my customers exactly the way I want it and it saves me so much time and money. I HIGHLY recommend it.
I'm selling videos that are stored in Vimeo in a Shopify platform. Sky Pilot has been integrated very easily into my platform (with the help of my designer because I didn't understand exactly where to put the code - learner over here!). The products are getting to customers seamlessly in a very clean and professional output. Andrew has been super prompt with my multiple questions over the past month. My customers were not seeing that there was a download to accompany the video so Andrew just tweaked my account to where my pdf comes out as a button above my video! SUPER CUSTOMER SERVICE!!! Highly recommend!
Sky Pilot doesn't work, no funciona correctamente, no me sube los archivos
Relaxing White Noise
Sky Pilot allows my shop to deliver large files to customers, with seamless Shopify integration. Customer service is fantastic, and they have always been able to keep up with demand when sales increase. The app is intuitive to use, and very professional in both the backend interface and the customer side of things. Sky Pilot offers features that no other digital delivery app on Shopify can do. Very happy all around!