Reviews (386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its exceptional customer support, noting the quick and knowledgeable assistance. It's praised for ease of use and seamless Shopify integration, enhancing digital download capabilities with features like expiring files and unlimited downloads. The app supports a variety of digital products and is appreciated for its stability and reliability. It also offers multi-language support, making it accessible globally.
Refine
-
By rating
What makes this app stand out are three things:
1 - excellent customer service anytime I have a question
2 - it makes it so easy to do things like make files from a past order expire immediately so that you can provide new files, change the files associated with a product going forward, add new downloads to a product, etc.
3 - create free downloads on the fly for customers
Hey there,
Thank you so much for the fantastic review!
We’re thrilled to hear that our customer service, ease of managing your files, and the ability to create free downloads have been helpful to you. We always aim to make things as seamless as possible, and it’s great to know that those features are adding value to your experience.
If you ever need further assistance or have more ideas for us, don’t hesitate to reach out!
Best,
The Shop Circle Team
Very good customer service, at any time of day.
They were quick to help me with their app when I was changing themes in Shopify and make it functioning.
Sky Pilot was able to take what would be a grueling task of setting up digital products for our shop and made an easy integration for us to use. This is saving us precious time to spend on other projects as well as it provides our clients a way to upload their digital content sooner!
Additionally, Nejla was very helpful over call going over the vast features of Sky Pilot. Pointing to me also helpful documentation to also set up my products using Sky Pilot (which I used). Looking forward to working with Sky Pilot in the upcoming future.
Hey there,
We're absolutely thrilled to hear about your positive experience with our app, and particularly how it has simplified the process of setting up digital products for your shop; time is indeed precious, and we're more than happy to hear that our app has allowed you to focus your efforts on other important projects!
Thank you for your anticipation towards working with Sky Pilot in the future; we're committed to ensuring that the app continues to meet your business needs!
Stay connected!
Best Regards,
The Shop Circle Team
The support that comes with Sky Pilot is light years beyond other offerings. The app is great and fully functional, but to me, the help I received from Nitesh was worth GOLD. The team is extremely knowledgeable and fast acting. Very grateful for all of them! Thanks Sky Pilot!
SkyPilot is a solid piece of software that is intuitive and easy to use, and makes the digital download portion of our store seamless and worry free. Additionally, their support is top-tier (and available 24/7). When I have a question, they're helpful, kind, and excellent at what they do. Highly recommend.
Hello,
We're thrilled to hear such positive comments about Sky Pilot and its ease of use; it's wonderful to know that it is effectively serving your digital download needs, and making your shop run smoother!
Your high recommendation inspires us to continue improving and delivering a level of service that exceeds expectations; remember, we're always here for you, no matter what time it is!
Best wishes,
The Shop Circle Team
A Heartfelt Thank You to Sky Pilot!
I am beyond grateful for Sky Pilot—an app that has completely transformed the way I deliver digital products to my customers. From the very first moment, I felt the seamless integration, effortless automation, and incredible reliability that this app provides.
What I Love the Most:
✔️ Instant & smooth file delivery – no headaches, no delays!
✔️ User-friendly interface that makes everything easy and intuitive.
✔️ Outstanding support – truly kind and caring people behind the scenes.
This isn’t just an app—it’s a gift that allows me to share my work with the world effortlessly. It embodies the true spirit of giving and receiving, making digital transactions feel natural, smooth, and meaningful.
To the Sky Pilot team: thank you from the bottom of my heart for creating something so valuable. Your work makes a difference, and I send you all my gratitude, love, and appreciation. ✨
If you’re looking for the perfect digital delivery solution, look no further. Sky Pilot is the one!
Hi,
Thank you so much for your incredibly kind words!
We’re thrilled to hear that Sky Pilot has made such a positive impact on your digital product delivery. It means the world to us to know that our team and features have helped make your process smoother and more meaningful. Your appreciation truly motivates us to keep improving and providing the best experience possible!
If you ever need anything, we’re here to help; thank you again for the heartfelt review!
Best,
The Shop Circle Team
great customer service and if there is an issue its fixed straight away thanks
Hey there,
Thank you for your wonderful feedback!
We're glad to hear you're happy with the service and that any issues were resolved quickly.
We appreciate your support and are always here to help!
All the best,
The Shop Circle Team
I wasnt sure if I wanted to upgrade just yet and do the full 400 yearly payment plan they have luckily I chatted with someone from their team and they gave me an extra 250mb! Which helped me get my first product up and going! Im now going with the full plan! Super helpful, very fast response time, and very kind!
Hey there,
We're thrilled to hear about your positive experience with our team; it's great that you found the chat helpful and decided to go for the full plan!
We aim to provide every customer with quick and efficient service, so we're glad that you appreciated our prompt response and kindness. Your feedback is crucial to us as it helps us continually offer top-notch service.
If there is anything else that we can do for you, please let us know!
Best Regards,
Shop Circle Team
Nitesh was amazing. Not only was he patient and helpful, but he is extremely knowledgable and was able to help me solve a rather complicated issue. 100% recommend SkyPilot and their team!
Hey there,
Thank you so much for your kind words!
We're thrilled to hear that Nitesh was able to help you and that you had a great experience.
Your recommendation means a lot to us, and we're here if you need anything else in the future!
Best,
The Shop Circle Team