Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They appreciate its automation capabilities, especially for selling digital products like e-books. The app's customization features and misuse alert system are also valued. It's seen as cost-effective, offering good value for storage size. Additional features such as customer account integration, subscription handling, and professional digital product delivery enhance the customer experience.

January 31, 2024

Fantastic experience working with not just their app but the team at Sky Pilot. Easy to use app with great features and when I had a question and an issue several members of the team stepped in to make sure it was addressed promptly. Highly recommend their app!

Amy Udani's Shop
United States
10 days using the app
Corknine Development replied February 2, 2024

Thank you so much for your terrific review!

We are thrilled to hear that your experience with the Sky Pilot app and our team has been fantastic. It’s great to know that you found our app easy to use with its beneficial features and were satisfied with our team's prompt response to your question and issue. Your recommendation highly motivates us to continue providing the best service we can.

If you ever need further assistance, please know that our support team is always available. Your feedback plays a crucial role in helping us maintain the quality of our service.

Best regards,
The Shop Circle Team

February 27, 2024

Super excited for this! They are very responsive and have a legit digital download platform!

Island Mana Designs
United States
16 days using the app
Corknine Development replied February 29, 2024

We're thrilled to hear your excitement, and thank you for your 5-star rating! We pride ourselves on being responsive and providing a comprehensive digital download platform. It's fantastic to see that reflected in your experience. We look forward to continuing to provide you with high-quality service and an efficient platform for all your digital download needs. Your feedback plays a significant role in helping us maintain the quality and effectiveness of our services.

Thanks again for taking the time to review Sky Pilot!

Best regards,
The Shop Circle team

February 13, 2024

Sky Pilot provides everything we require to provide both a physical item and accompanying video and digital content to our customers.
Alessandro also provided incredible support for us as well as coding part of our theme to accomodate the addition of a flip book in the customers 'Account Page' - We are beyond happy!!

Eye Heart Science
Australia
8 days using the app
Corknine Development replied February 15, 2024

Hi there,

Wow, we're absolutely thrilled to hear you've had a fantastic experience with Sky Pilot! It's been our pleasure to provide you with a versatile solution for your business needs.

It's particularly gratifying to know that our team, especially Alessandro, has been able to assist you in a way that has left you beyond happy. Our goal is to ensure our clients feel supported, and it's fantastic that we've been able to achieve this with you.

Of course, we're here for you if ever you need additional support or assistance with any aspect of our app going forward. Thank you so much for sharing this positive experience. Your feedback helps us continue to provide exceptional service for all our customers.

Warm Regards,
The Shop Circle Team

April 19, 2024

I am incredibly impressed that I was able to get someone right away! A live person on Google Meets who walked my through everything step by step how cool! This platform is very user friendly & beginners friendly! Great job Sky Pilot! I will give you a shout out on my Youtube channel as well :-)

Perfectly Loved Gifts
United States
About 2 hours using the app
Corknine Development replied April 22, 2024

We're thrilled to hear that you had such a positive experience with Sky Pilot - Digital Downloads!

It's wonderful to know that our live support via Google Meets proved beneficial and that you found our platform user-friendly and beginner-friendly. Your shoutout on your YouTube channel is immensely appreciated! This kind of support truly motivates us to continue providing exceptional service. Thanks again for your enthusiastic review, and don’t hesitate to reach out if you need any more assistance in the future.

Best regards,
The Shop Circle Team

April 24, 2024

Very helpful and informative!

Avina Women's Care
United States
Over 2 years using the app
April 21, 2024

Estou gostando bastante da forma intuitiva que é a aplicação. Espero que em breve consigo iniciar minhas vendas com sucesso! A minha única sugestão é em relação a poder instalar uma aplicação a partir do link de download, sem a possibilidade do cliente poder efetuar o download, ou seja, executar o Setup de instalação a partir do servidor apenas.

Matrix Seed Safe
Brazil
11 days using the app
January 30, 2024

Support is TOP notch! I was really struggling with some of the customization for my customer accounts library and thought I'd give the chat a try.
I initially spoke with Đanin who helped me some and then asked for some specifics regarding which customizations I'd like to have and that they'd get back to me. Not long after, Alessandro checked in with me and he was able to fix every single element of my customization requests - being sure to send screenshots to confirm how it should appear.
I am so incredibly grateful I was able to connect with Allesandro and the team and for the lightning quick support!

Science with Mrs. Barton
United States
1 day using the app
Corknine Development replied February 2, 2024

Hello,

It's absolutely heartening to read such a positive review from you. We're thrilled that you found our support to be top-notch. Our team, including Đanin and Alessandro, always strives to deliver swift and accurate assistance, and we greatly appreciate your acknowledgment of their dedicated efforts.

It makes us incredibly happy to know that you have been able to customize your customer accounts library to your satisfaction and that you found our prompt assistance valuable. We truly value your gratitude and are always here to support your future needs.

Your encouraging words will certainly motivate our team to continue providing excellent service. We can't express enough how much we appreciate your 5-star rating!

Thanks again for taking the time to share your experience. Your feedback plays a crucial role in helping us continue to improve our app and services.

Best Wishes,
The Shop Circle Team

February 20, 2024

Awesome support! This product meets our needs. Who could ask for more?

gaiamarketplace
United States
3 days using the app
Corknine Development replied February 21, 2024

Hi there,

We're thrilled to hear that you're happy with our support and that our Sky Pilot app is meeting your needs! Your positive comments really encourage us to work even harder. We couldn't ask for a better review.

Please feel free to reach out to us if you need any assistance or have any suggestions - we’re always here for you and every piece of feedback contributes to the enhancement of our app's performance and the overall user experience.

Best,
Shop Circle Team

December 28, 2023

Their team offered excellent customer support, and their app makes it very easy to upload and sell digital products.

Presets.io
United States
12 months using the app
Corknine Development replied December 31, 2023

Thank you so much for the outstanding rating and your kind words!
We're absolutely thrilled to hear that our team and app have both met your expectations. Our primary aim at Shop Circle is to make the selling process as straightforward as possible, and your feedback reaffirms that we're on the right track. Rest assured that we'll continue to closely listen to our users and constantly improve our app to ensure we cater to your needs.

We appreciate your wonderful feedback, as it goes a long way in helping us strive to serve you even better.

Thanks once again for choosing Sky Pilot - Digital Downloads.

With appreciation,
The Shop Circle Team

January 12, 2024

Hello, I had only the best experience especially with their customer support - fast, helpfull and customer oriented!
Thanks to them and can also suggest their service as a whole.

BMH World
Estonia
30 days using the app
Corknine Development replied January 15, 2024

Hello!

We're thrilled to hear about your positive experience with our customer support, and we truly appreciate your kind words. It's fantastic to hear that our team was able to assist you quickly and effectively - assisting our users is our top priority at Shop Circle. Your recommendation means a lot to us.

We hope to keep exceeding your expectations and providing the high level of service you've found with us.

Remember, your feedback helps us in our goal of continuous improvement and enhancing our users' experience.

Thank you again for your glowing review and 5-star rating. We look forward to keep serving you!

Best regards,
The Shop Circle Team