Reviews (358)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.
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Service client très réactif et de qualité, l'application est très simple d'utilisation !
Hey there,
Thank you so much for your great feedback! We are delighted to hear that you found our app easy to use and that our customer service team was able to assist you quickly!
Your feedback means a lot to us and encourages us to work even harder to provide the best service possible. Thanks again!
Regards,
The Shop Circle Team
Nitesh was great to work with!
Hey there,
Thank you for the wonderful 5-star rating! We're thrilled to hear about your positive experience with Nitesh! We pride ourselves on the dedication and hard work of our team and it's fantastic to see that reflected in your user experience!
Should you need anything else in the future, do not hesitate to reach out!
Cheers!
nice app, support staff Nitesh was helpful
Hi there,
Thank you for taking the time to leave us a 5-star rating! We're glad to hear that you've found our to be to your liking and it's also great to know that our support staff member, Nitesh, was able to assist you well!
Our team strives to provide top-notch assistance to make sure your experience with us is positive! Remember, we're here for you whenever you need us.
Best wishes!
We switched from a custom app we had made a few years ago to Sky Pilot and are very happy. The transition has been painless thanks to the amazing customer service. Questions are always answered on the same day, often within minutes. Anything that was beyond our technological knowledge was done by the Sky Pilot developers themselves at no extra charge.
Truly amazing.
Reasons we switched to Sky Pilot:
needed something that would automatically update
better interface
easier access to links
cost competitive
more options
Hello! Wow, your feedback has really brightened our day. We're thrilled to hear you had such a smooth transition to Sky Pilot and that you appreciate our customer service - we always aim to respond as quickly and efficiently as possible.
We're also extremely pleased to hear that Sky Pilot has met the needs you were seeking - automatic updates, improved interface, easier access to links, competitive cost, and an overall increase in options. We made a promise of making our app user friendly and we’re glad that we've managed to fulfill that for you.
Your positive feedback inspires us to continue working hard to ensure the quality service that you - and all our valued clients - deserve. Your review just made our day even brighter!
Stay tuned for more updates. Remember, our team is always here ready to help. Thanks for choosing Sky Pilot.
Best wishes,
The Shop Circle team.
Hi from Switzerland! Sky Pilot… I Love it! Works well for me with the free plan and provides an excellent customer service! Should I need to upgrade the plan i the future I’ll definitely do that.
Hey there!
We appreciate your wonderful review! It brings us joy knowing that you found our support helpful and convenient, and your feedback emphasizes the value our support system brings to our users!
In case you need anything else in the future, do not hesitate to reach out!
Cheers!
Great app and support!
Hi,
We're thrilled to hear that you're finding our app useful and that our support team could provide the service you needed! It's always a pleasure to receive such positive feedback since your happiness and satisfaction are our priority!
Please do not hesitate to reach out again if you require any further support or have any suggestions or questions. Your feedback plays a vital role in helping us improve and evolve our product!
Thanks again!
the customer service is extraordinary, they respond immediately and tell you everything down to the smallest detail, they are very helpful.
Hey there,
Thank you so much for your feedback!
We're thrilled to hear that you had a positive experience with our customer service team!
We strive to be as helpful as possible, and your feedback lets us know we're on the right track!
If you need any more assistance or have additional questions, please feel free to contact us anytime!
Cheers!
Reach out to Support when you need to - they’re genuinely eager to help! Love that they offer chat support right inside my browser when I’m working on my Shopify site.
Hey there,
Thank you for your kind words! We're thrilled to hear that our chat support has been helpful for you, and rest assured; our team is always here to assist you whenever you need it!
In case you need help with anything else, do not hesitate to reach out at any point!
All the best!
Best app for PDF or E-Books. Thank You Kenan for helping me, absolute legend
Hi there,
We're absolutely thrilled to hear that you are loving and using our app for your PDFs and e-Books - taking out time to share such a positive review made our day!
Your kind words about Kenan truly mean a lot; we'll make sure to share your comments with him, and we're certain it will bring a smile to his face just as it did ours!
Remember, we're always here to assist you whenever you need us!
Best,
The Shop Circle Team
"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"
Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day.
We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this.
Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward.
Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you.
Best Wishes,
The Shop Circle Team