Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They value its automation features, especially for pre-paid digital products, and its reliable digital file delivery. The app's customization options, storage capacity, and cost-effectiveness are also appreciated. Its longevity and recent addition of subscription integration have been praised for simplifying digital product distribution and subscription management.

February 8, 2024

Easy integration and awesome customer support

Lysandras
India
About 1 month using the app
Corknine Development replied February 15, 2024

Thanks so much for the five-star rating and for your kind words about our easy integration and customer support, we truly appreciate it. It's our main priority to provide effective solutions and support to our users and we are glad to hear that we are delivering on that promise.

We always strive to make our users' experience with the Sky Pilot - Digital Downloads as seamless as possible. Your positive feedback greatly motivates us to continue enhancing our app and providing awesome support.

If you have any more suggestions or if there's anything else we can assist you with in the future, please feel free to share.

Best Regards,
The Shop Circle team

March 29, 2024

So far the integration and the set up has been very easy and the required test order looks great!

Feminine Boss
United States
About 14 hours using the app
Corknine Development replied April 2, 2024

Hello,

We are thrilled to hear that you found the integration and setup process of Sky Pilot - Digital Downloads to be easy, and that your first test order went smoothly! Your positive feedback means a lot to us.

It's always fulfilling to know that our efforts to facilitate a seamless experience are paying off. We will continue striving to provide an exceptional service to meet and exceed your expectations.

Please don't hesitate to share more about your experience, or reach out if you have any questions or require additional support. Your continued feedback plays a crucial role in shaping our service.

Kind regards,

The Shop Circle Team

November 26, 2023

Sky pilot is a fantastic app that does exactly what is says. Customizable for downloads, simple to use and a very easy back-end. Support is brilliant. I run a solely digital store and have used Sky Pilot to deliver my customers digital downloads for several years now.

LSP Actions by Lemon Sky
United Kingdom
About 5 years using the app
Corknine Development replied November 28, 2023

We are thrilled to hear about your positive experience with Sky Pilot! It's fantastic to know that the app's customization features and simplicity have been useful for your digital store, and that our support team has been able to assist you effectively.

We appreciate you being a loyal customer for several years. Your input, and the feedback from all of our customers, is vitally important to help us continually improve and provide the best service possible.

Please feel free to reach out to us if you ever need further assistance, or if you have any suggestions that could make your experience even more seamless.

Thank you for creating our 200th review! Best wishes,

The Shop Circle Team

November 29, 2023

Sky Pilot truly stands out in the realm of customer service. The swift and efficient manner in which they handled our queries was commendable, and their organized video call was a testament to their commitment to transparency and thorough communication. What sets them apart is their unwavering dedication to customization – they didn't just meet our needs; they surpassed them, going above and beyond to tailor their services for our specific stores. Sky Pilot's emphasis on personalized solutions and their proactive approach make them a reliable partner for businesses looking for not just a service provider, but a team that genuinely cares about their success.

London Lash US
United Kingdom
Almost 3 years using the app
Corknine Development replied December 1, 2023

Thank you so much for your fantastic review!

We're absolutely thrilled to hear that our commitment to exceptional customer service, transparency, and customization has made a positive impact on your business. Your recognition of our personalized approach serves as a great testament to our efforts, and motivates us to continue exceeding your expectations. We see our clients as partners, and your success is our success. Your feedback encourages us to keep pushing the boundaries. Thank you once again for your kind words, they truly mean a lot to us.

Best Regards,
The Shop Circle Team

March 27, 2024

I was able to get what I requested. Also customer service was great.

Cyberperx
Philippines
2 days using the app
Corknine Development replied March 28, 2024

We're thrilled to hear that you had a positive experience with Sky Pilot ‑ Digital Downloads, and we’re especially happy you found our customer service up to par! It's vital for us that our app meets your needs and that our support impresses you. We appreciate your warm thoughts and top rating. Your feedback boosts us to strive harder to deliver quality service to our valued users like you. Thank you again!

Best regards,
Team Shop Circle

January 10, 2024

Best App out there for the digital downloads happy with their services.

Healthy Diets
United Arab Emirates
About 1 month using the app
Corknine Development replied January 12, 2024

Hi there,

We're thrilled to hear you're happy with Sky Pilot - Digital Downloads! At Shop Circle, we strive to provide the best service possible. Your positive feedback means a lot to us.

Thank you for taking the time to share your experience. It's insights from users like you that help us continue improving and providing the best possible service.

Take care and don't hesitate to reach out if you need anything else.

Best wishes,
The Shop Circle Team

February 3, 2024

Great app with great customer support

Myfitacademy
Slovakia
9 months using the app
Corknine Development replied February 7, 2024

Hi there,

Thanks for the 5-star rating and the amazing feedback! We're thrilled to know that you're enjoying our app and that our customer support impressed you!

Remember, our team is here in case you have any further questions or need assistance with anything else. Thanks for being a part of our Shop Circle community!

Best Wishes,
Shop Circle Team

November 22, 2023

I have been using this app for over a year now and it has been a life saver for us. It has made the distribution of our digital product extremely simply at an affordable cost.

The team at Sky Pilot are great, they respond very quickly and are more than willing to assist with any request you may have. I can see myself continuing to use this app for a long time.

Organized Me
Australia
Over 1 year using the app
Corknine Development replied November 24, 2023

Hi there,

We're thrilled to hear your positive feedback and that Sky Pilot has been such a life saver for distributing your digital product. We truly appreciate your recognition of the ease of use we aim to provide at an affordable cost.

Your kind words about our team indeed put a smile on our faces! It's our priority to provide fast responses and provide assistance with every request. Hearing that you see yourself continuing with our app for a long time is the kind of motivation that encourages us to keep improving and providing exceptional service.

Your feedback means a lot to us, it goes a long way in helping us serve you better. Thanks again for your confidence in us!

Best,
The Shop Circle Team

December 18, 2023

Easy to use app, but the support is outstanding making any of your headaches to disappear in moments. Best ever experience between all apps on Shopify App market support level. Bravo!

Anna Filimonova
France
3 months using the app
Corknine Development replied December 22, 2023

Hi there,

We're so pleased to hear that you found Sky Pilot - Digital Downloads easy to use and our support outstanding. It's really uplifting for us to receive recognition for our hard work. Thank you very much for your kind words and your fantastic 5-star rating!

Your feedback truly fuels our dedication to providing the absolute best service possible. Our entire team always strives to eliminate any headaches and make everything as seamless as possible for you.

Please do not hesitate to reach out whenever you need us. We're always just a click away.

Thank you once again for your amazing feedback and for being a valued part of the Shop Circle community.

Kind regards,
The Shop Circle Team

November 9, 2023

I don't know what I would do without Skypilot. It is by far the simplest way to deliver digital products to my buyers. I also love that they email me warnings about buyers who have accessed the file more than a certain amount of times, so I can investigate further. It also takes me seconds to attach products to my listings, making the process of listing new things a breeze! Great customer service as well...they respond to questions in minutes! Highly recommend!

Proud to be Primary
Canada
Almost 4 years using the app
Corknine Development replied November 13, 2023

We're thrilled to hear how much you're loving Sky Pilot! It's fantastic to know that our app is making the process of listing and delivering digital products easier for you. We designed our features with businesses like yours in mind.

Thank you again for sharing your experience and for your recommendation. Your feedback helps us continue improving our service.

All the best,
Customer Success Team