Steam Powered Giraffe
Excellent customer support!
I thought I had too much intricacies on my site with what I needed to do, but support got me all squared away on day one!
Simply amazed that I am up and running so quickly. A++ would Sky Pilot again.
Great app and excellent service, we couldn't be more satisfied. Highly recommended.
Teach Every Nation
I would highly recommend this app! Customer service is very responsive to questions even prior to install. Incredibly easy integration that you likely will not need support help even with limited technical experience. Provides file downloads based on storage limits in the app. Provides sellable streaming across multiple product variants in a snap. Literally took less than an hour to read all setup documentation and have first videos working like a charm! Your grandmother could install this app!! (sorry tech savvy grams!)
The best download app we have ever tried (and we've tried a lot of them). Sky Pilot has all the features we have ever needed (bulk uploading, the ability to apply the same download to multiple product variants, the ability to send new updated downloads to customers and notify them, etc.). We highly recommend.
Cherries Concealed Carry Apparel
Skypilot is incredible. Does exactly why I need it to do for my online training series. And the customer support kicks ass. Andrew the founder was incredibly generous with his time and patient as he walked me through the set up and integration for my store. 5 stars for Andrew. An app is only as good as its customer support. He's the man. Bottom line, Skypilot is brilliant, well designed, simple to use, highly secure and it'll make u money if you are Selling content. Thx Andrew!
We run a primarily PDF-based business, so digital downloads were a must. Before we settled on Shopify, we looked at a lot of other webstores that had digital downloads built into their offerings. But we don't regret choosing to go with Shopify and Sky Pilot, as this deadly duo has helped us make a truly fantastic store. The volume pricing makes a lot of sense - we're just at the basic level, but we'll be pulling in a lot of sales before we have to upgrade (and, by that point, I won't sweat it so much). The biggest reason I'm sticking with Sky Pilot's chat support has helped me out several times. They've been attentive and quickly solved my problems (both of which were, admittedly, stupid mistakes on my side).
Sky Pilot has been an incredible help to us with delivering music to our customers and it just keeps getting better and better. Sky Pilot has allowed us to deliver files for over 25,000 orders and we have received fantastic support from the Sky Pilot team.
Brilliant product! I previously tried 3 other app's for digital downloads, there is no comparison, this one blows the others away. Excellent value for money with useful seamless features that function beautifully. Also as other's have mentioned, it was super easy to set up and the customer service is outstanding.
My Local Postcode
I never normally write reviews but felt I had to in this occasion as the quality of this product and exceptional level of service are worthy of note! I experimented with just about every digital download app on Shopify and SkyPilot beat them all by a mile for ease of use and excellent functionality. A really well thought out product which is back up by helpful (and speedy) customer service. Highly recommended - don't waste your time using anything else to deliver digital downloads on your Shopify store!
Tangie Baxter & CO
First, I am totally amazed at the customer service at SkyPilot, lightening fast and very helpful! Plus, the download service works spectacularly and we are LOVING it! Super easy to install, set up and use. We were able to start selling digital downloads quickly, with no fuss! Highly recommend!